Supervisor, Software Engineering

About Avalon Healthcare Solutions:

Avalon Healthcare Solutions is the nation’s leader in diagnostic intelligence, uniquely focused on transforming the role of diagnostic testing across the healthcare ecosystem. Our proprietary Diagnostic Insights Platform delivers evidence-based policies, curated lab networks, and real-time analytics that simplify complex diagnostics, accelerate innovation adoption, and optimize diagnostic investments.

Supporting over 30+ health plans and 90+ million members nationwide, Avalon partners with payers and providers to ensure diagnostic testing is performed appropriately, efficiently, and at the right time. Our flexible solutions span routine and genetic testing management, automated adherence, and end-to-end diagnostics support-driving measurable value, reduced waste, and improved clinical outcomes.

With unmatched scientific rigor, deep clinical expertise, and a performance-based model, Avalon is redefining how diagnostics power personalized care and healthcare value.

Learn more at www.avalonhcs.com.

You will be part of a team that shapes a new market and business. Most importantly, you will help Avalon to achieve its mission and improve clinical outcomes and health care affordability for the people we serve.

For more information about Avalon, please visit www.avalonhcs.com.

Avalon Healthcare Solutions is an Equal Opportunity Employer - Vet/Disability.

This position description is subject to change at any time. As determined by the company based upon business needs, an employee in this position may be required to perform duties and take responsibility for work other than as described in this document.

About the Supervisor, Software Engineering Position:

The Supervisor, Software Engineering provides both hands-on technical contribution and day-to-day leadership for the design, development, delivery, operation, and support of Avalon’s software products and services. This role is accountable for actively contributing to code, architecture, and design decisions alongside the team, while also guiding and developing a high-performing Software Engineering team to ensure reliable delivery of scalable, secure, and high-quality technology solutions aligned with business priorities. The Supervisor is deeply invested in the growth of the people they work with, providing regular mentorship, coaching, and career development opportunities so team members find fulfillment and see a clear path forward in their careers. The Supervisor also supports recruitment, retention, and career development within the team. Through direct technical involvement, consistent people leadership, and effective cross-functional collaboration, the Supervisor fosters a culture of accountability, continuous improvement, innovation, and operational excellence while ensuring organizational goals and customer needs are consistently met.

This position is eligible for remote work, but quarterly travel will be required to Avalon's corporate office located in Tampa, Florida.

Supervisor, Software Engineering - Essential Functions and Responsibilities:

• Actively contribute as a hands-on team member to code, architecture, and design decisions alongside the team.
• Resolve technical problems, issues, and escalations within the development team.
• Stay current with technology trends and instill a continuous learning mindset in the team.
• Invest in the growth of each team member through regular mentorship, coaching, and career development conversations, and proactively create growth opportunities (stretch projects, skill-building, exposure to new technologies) so team members find fulfillment and see a path forward in their careers.
• Work closely with product teams, architects, and other stakeholders to collaborate on product requirements and roadmaps.
• Collaborate with all levels within the organization including senior leaders.
• Conduct regular one-on-one meetings and perform performance evaluations.
• Facilitate successful completion of projects and initiatives by embracing a team-first approach.
• Responsible for continuous self-study, training, partnering with management, and seeking out opportunities to broaden scope to stay up-to-date with industry and organizational trends.
• Identify staffing needs, participate in recruitment efforts, and provide input into hiring decisions.

Supervisor, Software Engineering - Minimum Qualifications:

• 2+ years in a technical leadership role
• Applicable Bachelor’s Degree or 10+ years direct, relevant experience in lieu of a degree
• Experience with IT Engineering, Quality Assurance, and automation best practices.
• Experience in a continuous improvement environment with a track record of achieving significant continual development.
• Strong project management, problem solving, organizational, relationship, communication, and negotiation skills (oral and written) are required.
• Ability to work in a fast paced, Agile (SAFe, Scrum and Kanban) environment.
• Strong understanding of IT strategy and how it relates to business objectives.
• Must be an effective oral and written communicator.
• Prior hands-on experience in a technical lead or senior engineering role required; formal supervisory or people-management experience is a plus but not required.
• Experience with agentic AI tools and their application in software engineering.

Supervisor, Software Engineering - Preferred Qualifications:

• Prior insurance or healthcare background.
• Familiarity with healthcare data exchange, clinical workflows, and integration architectures.
• Good understanding of AWS (Amazon Web Services) services.
• Experience working with employees and contractors remotely.
• Ability to work with offshore engineers.
• Previous experience in an early-stage growth company helpful.
• Hands-on experience with proof-of-concept (POC) development.