Cybersecurity Operations Supervisor, 3rd Shift

Job Description:

• Supervise daily detection and response operations, including security monitoring, incident triage, investigation, and escalation
• Independently investigate security alerts and incidents using SIEM, EDR, and other security monitoring tools
• Provide technical guidance and investigative support to cybersecurity analysts
• Manage personnel, including performance evaluations, coaching, professional development, attendance, and accountability
• Oversee workloads, investigation prioritization, task assignments, and staffing coverage for 24/7/365 operations
• Ensure accuracy, completeness, and timeliness of incident investigations, case documentation, and escalations
• Monitor operational performance metrics, identify gaps, and implement corrective improvements
• Lead analyst onboarding, training, technical knowledge sharing, cross-training, and development
• Improve detection and response workflows, operational procedures, and team effectiveness

Requirements:

• Bachelor’s degree and 5+ years of experience; an additional 4+ years of experience may be considered in lieu of a degree
• Must be a US Citizen
• Minimum of 5 years of hands-on experience in cybersecurity operations
• Must possess at least two certifications from CompTIA Security+, CySA+, GSEC, GCIH, CEH, or related certifications
• Must obtain CISSP, CASP, CISM, GSLC, or GSOM within the first 8 months of start date
• Demonstrated leadership experience in a cybersecurity operations environment
• Experience assessing security incident severity, escalation paths, and response coordination
• Advanced experience with SIEM, EDR, cloud security platforms, and network analysis tools
• Working knowledge of Windows, Linux, network security, AWS, and Azure
• Understanding of common cyber threats, attacker techniques, and incident response processes
• Strong communication, organizational, and problem-solving skills
• Preferred: formal supervisory or personnel-management experience
• Preferred: experience developing or improving SOC SOPs, incident response playbooks, and operational workflows
• Preferred: experience in large enterprise or government contracting security operations environments

Benefits: