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Performance Management Associate Analyst - Avasant

Avasant • English: C1 • Artificial Intelligence • Professional Services • Power BI • Microsoft Excel • 6 hours ago

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Salary

≈ $23k – $56k per year (Estimated)

Location

In office (Monterrey)

Seniority

Junior

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 13, 2026.

Overview

Company

Impact

Profile match

Avasant

Join Avasant in this new era of interactivity and thought leadership through the Empowering Beyond Digital Forum series. Share the stage with technology.

avasant.com • London • Madrid • New Delhi • El Segundo • Trinidad • Artificial Intelligence • Management Consulting • Professional Services • Est. 2011

Tech stack of Avasant

Performance Associate Analyst

Type of position: Full-Time Employment

Work Mode: Hybrid

Job Title: Performance Associate Analyst

Location of the position: Monterrey, Nuevo León, Mexico

Job Description

Produce and distribute monthly evaluations of Service Provider service level performance
Support Monthly Governance meetings with Service Owners, vendor management team and Service Providers, taking and disseminating meeting minutes
Support client Vendor Performance Manager with analyses of vendor Service Level Requirements (SLRs/SLAs) and evaluation of historical trending
Archive and maintain historical records for monthly performance governance and reviews
Maintain Standards and Templates
Support client Vendor Performance Manager with efforts to improve Service Providers' performance and service delivery processes
Initiate service credit process for breached SLRs/SLAs
Support development and maintenance of performance dashboards and reports
Prepare and deliver analyses and reports to meet the needs of client
Maintain relevant contract performance management data in the governance tool and/or library, as appropriate
Participate in various managed contract operational and governance meetings
Coordinates with relevant business areas (e.g. Procurement, Legal, IT, etc.) for governance-related matters
Support executive summary reporting
Risk and Issue reporting

Requirements & Skills

Customer service attitude
Business insight
Information analysis
Results-driven approach

Emphasized teamwork

Dedication to continuous learning

Research skills
Database management
Project management
Time management.

Advanced proficiency in English

Advanced proficiency in Microsoft Excel

Desirable knowledge in Service Now
Numerical Analysis
Customer Services
Informatics
PowerBI
Auditory Processing
Reporting & Analysis

Desired areas of interest

Electronic Engineering, Business, Engineering, Administration, Engineering in Technologies, Programming, Internal Auditing, Logistics, Database Administration, Data Processing, Process Engineering, Industrial Engineering, Continuous Improvement, Auditing, Computer Science.

Education Level: Recent Graduate

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