Principal TMT BSS for Netcracker
Removed from the employer's board on Nov 9, 2026. First seen by Alion on Oct 6, 2026. Avenga scores B on the Alion truth index.
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Avenga is an international engineering firm helping businesses operate with AI at the core. With 6,000+ experts worldwide, we combine engineering expertise with AI-native thinking to turn ambitious ideas into real-world impact across industries, technologies, and markets.
Core skills you’ll bring
Production monitoring, daily health checks, and availability management
Experience with Netcracker
Incident and problem management, including P1/P2 incidents and root cause analysis
Technical and functional production support, with SLA/KPI adherence
CI/CD deployments, environment management, and change/release processes
Backup, recovery, security, and service request management
Nice-to-have
Experience with automated scaling and capacity management
Knowledge of backup retention policies and Business Continuity Planning (BCP)
Experience with production/non-production environment synchronisation and data refreshes
Familiarity with performance tuning and recurring incident prevention
The impact you'll create
Ensure application availability, reliability, and smooth production operations
Resolve incidents within SLA, improve first-time resolution, and reduce MTTR
Drive root cause analysis and prevent recurring issues through problem management
Ensure safe deployments, effective backup and recovery, and compliance with security policies
Maintain service quality through proactive monitoring and SLA/KPI reporting
What supports your journey
People are at the core of Avenga. We provide equal opportunities regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic. We are committed to a respectful environment where everyone can be themselves, share their ideas, and feel that they belong.