Supervisor, Facility Commissions

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Job Purpose: Highly visible position responsible for the accurate and timely calculations and payment of monthly commissions to facility customers in accordance with contractual requirements with correctional facilities. Responsibilities include supervising staff, reviewing work performed by staff, resolving issues through collaboration with other departments, streamlining department processes, and participating in Controller Department and Company initiatives that impact the department

Essential Duties:

• Manage and facilitate day to day operations of calculating complex multifaceted facility commissions based on contractual terms
• Supervise team members, arrange work, assign, and delegate tasks in a manner to ensure contractual commitments are processed in accordance with Corporate initiatives
• Perform monthly review of new contracts/amendments to ensure rates, product billing, commission deductions, payouts, and intercompany billing are properly interpreted and implemented within accounting systems
• Participate in development, system testing, and launch of new commissionable products and the potential impacts to commission processing
• Work with 3rd-party facility management partners and vendors to provide multi-level reporting and payments timely and accurately
• Analyze monthly commissions expense and accruals to ensure completeness and accuracy in accordance with GAAP. Review and approve journal entries and account reconciliations related to month-end close. Prepare various analyses as assigned.
• Analyze and review commission payout calculations pre and post payment, monthly deductions and Calc logs to identify issues requiring research and resolution
• Research and collaborate with business partners, customers, and internal stakeholders to respond to inquiries effectively and accurately. Must be able to provide root cause analysis and provide solutions timely
• Routinely audit rates in the Commission system and Great Plains to ensure accuracy. Audit other financial terms to ensure they are updated and in agreement with contractual terms as noted in Sales Force
• Communicate and coordinate with Leadership, Sales, Collections, and fulfillment teams in relation to commission deduction payment plans, customer implementation support, and collection issues.
• Identify and implement cross-functional process improvements associated with the commissions process and sales/receivables cycles
• Manage facility customer invoicing requirements per contractual arrangements and related cash application
• Manage the IBIS automated billing process to identify and process invoices and deductions
• Respond to internal and external audit and data requests• Respond to internal and external audit and data requests

Knowledge, Skills, and Abilities:

• This position requires a thorough understanding of the Company’s revenue streams, systems and cross functional processes in order to identify and resolve issues
• Ability to work closely with other departments to identify and research these issues in a timely manner
• Ability to account for the variances caused by system issues in time to meet the closing schedule and contractual deadlines for commission payments.
• Possess a strong commitment to detail and accuracy, be customer-focused and able to work with both external and internal customers and the Leadership team to ensure they are receiving the highest level of service.
• Self-sufficient, highly motivated
• Analytical and reconciliation skills
• Ability to multitask and manage many projects
• Great interpersonal and communication skills
• Customer-focused with excellent customer services skills
• Ability to understand and manage automated systematic processing solutions
• Strong problem resolution skills

Minimum Qualifications:

• High School diploma or GED
• 8-10 years of business experience to include:
  • 3+ years supervisory experience
  • 3+ years’ experience in complex commission calculations or other relevant experience
• Accounting and analysis experience, including general ledger and reconciliation experience
• Knowledge of general ledger, accounts payable and accounts receivable systems and processes
• Intermediate to advanced proficiency in Excel
• Experience identifying and implementing cross-functional process improvements
• Experience manipulating and managing large data files
• SOX compliance experience

Preferred Qualifications:

• Bachelor’s degree in Accounting, Accounting Information Systems or related degree
• Experience with Microsoft Dynamics Great Plains
• Experience with doclink or another document management system
• Telecommunications experience

Physical Requirements:

• While performing the duties of this job, the employee is regularly required to: stand, sit, talk, hear, and use hands and fingers to operate a computer, telephone, and a variety of office equipment.
• Occasionally may need to reach, stoop, or kneel.

Salary and Benefits:

At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

• $95,846.00 - $109,264.00 per year
• Eligible for $255 to purchase company equipment (keyboard, monitor, headset, etc.
• Health Insurance
• 401(k)
• Disability
• Life Insurance
• Paid Time Off
• Voluntary Benefits

Aventiv Privacy Policy:

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Equal Employment Policy:

Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.