Product Owner

Backdrop

AVIZVA is a Healthcare Technology Organization that harnesses technology to simplify, accelerate, & optimize the way healthcare enterprises deliver care. Established in 2011, we have served as strategic enablers for healthcare enterprises, helping them enhance their overall care delivery.

With over 15 years of expertise, we have engineered more than 150 tailored products for leading Medical Health Plans, Dental and Vision Plan Providers, PBMs, Medicare Plan Providers, TPAs, and more.

Overview of The Role

As a Product Owner, you are required to have a solid understanding of product development processes, from ideation to delivery. This role requires a balance of technical knowledge, business acumen, and stakeholder management. With a track record of delivering high-quality products, the Product Owner collaborates closely with cross-functional teams to ensure the product vision is clearly defined and strategic goals are achieved.

Job Responsibilities

• Continuously stay updated with market trends, customer needs, and industry standards while gaining a deep understanding of the product's domain knowledge and its ecosystem.
• Proactively seek knowledge from relevant stakeholders to enhance understanding of the product landscape.
• Drive collaboration with the Scrum Master to identify and address any impediments or challenges that may arise during the sprint cycle, proactively seeking solutions to keep the team on track.
• Motivate and guide the team to achieve sprint goals and deliver high-quality work increments, while taking ownership of creating and maintaining a clear, prioritised product backlog.
• Act as the primary stakeholder for the product, ensuring alignment with stakeholder needs while driving the product forward.
• Own the articulation of the vision solution for technical leads and teams, providing clear direction on the technical approach, while managing the product backlog to ensure effective prioritisation and well-defined user stories.
• Exposure of sprint reviews and UAT handoff calls to ensure stakeholders receive the expected outcomes while defining and maintaining quality standards to address any deviations promptly.
• Champion the product by articulating its value proposition and ensuring alignment with business objectives, while driving the UX design process through facilitating sessions and collaborating with UI/UX design teams.
• Drive the development process by collaborating with cross-functional teams and stakeholders, while taking proactive measures to address dependencies and mitigate risks throughout the product lifecycle.
• Motivate and guide the team to prioritise quality in all aspects of their work, from development to testing to release, driving continuous improvement and optimisation of processes.
• Coordinate with cross-functional teams to orchestrate the development process and ensure alignment with product vision.
• Orchestrate sprint planning sessions and backlog grooming sessions in collaboration with the Scrum Master, ensuring that they are conducted effectively and that the team has a clear understanding of the work ahead.
• Collaborate with the Scrum Master and other stakeholders to identify and address any bottlenecks or challenges that may impact the delivery timeline or quality of work.
• Actively participate in sprint planning, review meetings, and retrospectives to ensure smooth execution of development activities.
• Engage with stakeholders and cross-functional teams to drive continuous improvement and foster a culture of collaboration.
• Participate in discussions and decision-making related to delivery timelines and quality standards, providing input and guidance from a product perspective.

Skills & Qualifications

• Bachelor’s or Master’s degree in any related field or equivalent qualification.
• 3-5 years of relevant (product owner, business analyst) experience with excellent communication skills , great analytical, problem-solving and critical thinking skills.
• A strong analytical mindset with a proven ability to understand a variety of business problems through stakeholder interactions and other methods. The prowess to ideate innovative IT solutions by means of established products as well as custom IT solutions.
• Ability to interpret nuanced technological facets from business inputs gathered through stakeholder interactions to facilitate the requisite bridging between them and the members of the product development team.
• Solid knowledge and appreciation of Agile fundamentals with product development experience following Scrum, & Kanban.Extensive experience in transforming stakeholder vision into a detailed and well-structured product backlog while crafting a clear and actionable product roadmap.
• Expertise around various kinds of requirement documentation formats such as BRD, FRD, SRS, Use-Cases, User-Stories, and creating other documents such as Data Flow Diagrams (DFDs), System Flows, Context diagrams, etc.
• Hands-on experience on diagrammatic analysis & representation of business processes, data & system flows using BPMN & UML diagrams such as activity flow, sequence diagrams, DFDs, etc using tools such as MS Visio, draw.io and other industry-popular tools.
• Must have experience driving UI/UX design activities in collaboration with graphic and UI design teams using enabler tools like wireframes, sketches, flow diagrams, and information architecture, along with hands-on expertise in Atlassian tools such as JIRA and Confluence; familiarity with Bitbucket is a plus.
• Hands-on experience in SQL, including writing simple to moderately complex queries, along with knowledge of Logical Data Modeling (ER Modeling), System Integrations and APIs. Should be familiar with wrapper APIs, Elastic-search indexes, and AWS S3 will be an advantage.
• Experience of working on Healthcare Insurance domain-focused IT products and /or Industry knowledge would be a huge plus.