Workplace Infrastructure Architecture Expert

Drive global tech transformation! Lead collaboration & Workplace AI architecture, defining strategy for product such as M365, Copilot and many more. Shape secure, innovative solutions across a vast enterprise. Be a catalyst for a tech-led future!

About the job

Job purpose

As a Workplace Architecture Expert - Collaboration Services & Workplace AI, your main objective is to provide architecture vision, governance, and problem-solving for IT on a transversal architectural level, ensuring the proper implementation of the IT Strategy and the adoption of new technologies and market solutions in line with business priorities, all while supporting the organization to become a Tech-Led Company

Main missions

• Vision and Strategy:
  • Supporting & contributing to the definition and management of the company Technology vision, strategies and plans with focus on domains related to his role.
  • Contribute to Technology/Architecture CTO Community and Technology Governance of the Group:
    • To cover global and local dimensions, which includes ensuring design and solution choices made in the entities are conform to Group Strategy in order to secure Group interests over the long-term (Architecture boards…).
    • To share technological visions, opportunities, and risks company-wide, and in particular interacts with senior business and IT executives.
  • Understanding entities context & group standards & instructions.
  • Products Operational context & implementations designs (any constraints to be aware of…).
  • Understand, define, build and maintain architecture & design patterns, jointly with Product engineering teams aiming to minimize technical complexity and leverage convergence opportunities:
    • Architectures landscape.
    • Architecture Model & Maturity.
    • Architecture evolution, product design blueprints, target design analysis & options, recommendations.
    • Architecture up-to-date HLDs of validated targets.
    • Transfer of knowledge & Supporting LLD delivery with Product teams (implementation teams).
  • Architecture governance preparation, animation & presentation activities supporting different products & projets.
  • In addition to support to multiple Workplace topics & projects that requires design activities.
  • Usage of AI assistance for architecture topics, be familiar with the concept of architecture as code.

• Market Watch:
  • Participate to forums of leading companies (cross-industries) and vendors in order to use and/or influence technology evolutions.
  • In particular, study industry trends and technologies in close collaboration with Group Data & Technology Innovation.
  • Manage evaluation, development, and deployment of relevant technologies (technology lifecycle & roadmaps).
  • Provide support to all Group IT supporting functions, in particular for Procurement and Finance for large negotiations or assets.

• Workplace Collaboration & AI Focus:
  • Considering the current context of Workplace Collaboration services, which mostly rely on the M365 stack of products, taking part in the on-boarding discussions of new entities and product evolutions conversations
  • Contributing to defining the Workplace AI strategy and solutions from collaboration support to agent development capabilities

Expected skills & experience

Experience

• 5+ years in Solution Architecture with advanced technical expertise.
• In-depth experience in large-scale solutions architecture design and implementation for Workplace and AI projects.
• Proven experience working in complex IT environments and international transformation initiatives.
• Experience in architecture evolution, planning, and financial considerations.

Technical skills

• Expert knowledge of Microsoft M365 and Copilot products.
• Strong knowledge of messaging, collaboration services, and meeting room integration.
• Robust understanding of security & compliance for workplace collaboration (DLP, authentication, authorization).
• Strong knowledge of Workplace AI, including GenAI and Agentic AI architecture principles, with integration experience.
• General knowledge of modern workplace ecosystems and MS Identity stack (Entra ID, conditional access).
• Be familiar with AI assistance for architecture topics, understand the concept of architecture as code.

Soft skills / transversal skills

• Strong human relationship and communication skills (English proficiency), fostering collaboration in a global team.
• Ability to translate complex architectural concepts for both technical and senior management audiences.
• Architectural vision, problem-solving orientation, and strong analytical abilities.
• Openness to new ideas, consensus-building, and courage to promote new ways of working.
• Proactive team player with high-quality deliverable standards and adaptability to tight deadlines.

Where will you be in the organization?

The division

You will be part of Group Operations, under the Group CIO, within the Group Technology Office. This office defines and leads the technology vision and strategy for the Group, enabling innovation and growth while ensuring service quality aligned with business priorities.

The department / team

You will specifically work within the Infrastructure Technology Office, which mandates the infrastructure layer and technical products (Workplace, IAM, Cloud, Distributed, Network, API, EIP, Integration, Security). More precisely, you will be in the Workplace and IAM Architecture team, focusing on analysis topics around Workplace and IAM ecosystems. You will own subjects related to the Workplace, specifically collaboration, messaging, and workplace embedded AI scopes.

What we offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

About the entity

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

• State-of-the-art Data Technology to drive customer experience
• State-of-the-art Procurement & Sourcing to drive efficiency and better manage risks
• High-Performing Global Team for stronger partnerships with AXA entities

About AXA

As a world-leading insurance company, we act for human progress by protecting what matters. With 153,000 employees in 54 countries working for 105 million customers, we’ve created a truly dynamic and vibrant community. Inclusion and diversity link closely with our values, and together we’re nurturing a culture of respect, for each other, for our customers and the communities around us. Join AXA and you’ll feel like you belong, are included and can thrive. You’ll be able to shape the way you work and truly grow your potential as you seek out new opportunities, push boundaries and benefit people in critical moments of their lives. This is your chance to build the tomorrow you want. Know you can.