Team Leader - Daylesford Organic

THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.

ABOUT THE ROLE

Daylesford, Pimlico a beautifully curated organic store offering fresh produce delivered daily from our farm in the Cotswolds, alongside a welcoming café serving seasonal dishes and food to go.

As a Retail Team Leade r at Daylesford, you will play a key role in leading the shop floor team to deliver an exceptional customer experience while supporting the smooth day-to-day running of the store. Acting as a brand ambassador, you will inspire and motivate the team through hands-on leadership, product knowledge and a passion for outstanding service.

Through strong operational standards, attention to detail and a commitment to quality, sustainability and conscious living, you will help bring the Daylesford ethos to life for every customer.

SALARY: £13.83 per hour, plus tronc (Weekly Pay)

HOURS: Full Time 40 Hours

RESPONSIBILITIES

• Lead and support the retail team to deliver exceptional customer service and uphold Daylesford’s brand values.

• Support the smooth day-to-day running of the store, maintaining high standards across the shop floor.

• Share product knowledge and promote Daylesford’s organic and sustainable ethos to customers.

• Assist with staff training, supervision and team development.

• Monitor stock levels, merchandising and replenishment to ensure an excellent shopping experience.

• Support opening and closing procedures, cash handling and operational compliance.

• Handle customer queries professionally and contribute to achieving store sales targets.

SKILLS YOU WILL BRING

• Strong leadership and team management skills

• Excellent customer service and communication abilities

• Passion for retail, organic produce and sustainable living

• Ability to work in a fast-paced environment and prioritise tasks effectively

• Strong organisational skills and attention to detail

• Positive, proactive and hands-on approach

• Confidence in handling customer queries and resolving issues professionally

• Flexible and reliable with the ability to support operational needs

PERKS & BENEFITS

• Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.

• Local gym discounts

• Padel Discount

• Electric Car Scheme (subject to criteria)

• Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.

• Private Medical: We offer subsidised private medical insurance through Bupa.

• Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.

• Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.

• Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.