Product Owner - Personalisation
Confirmed on the employer's own hiring board on Sep 24, 2026. First seen by Alion on Sep 18, 2026. Bank of New Zealand scores B on the Alion truth index.
Job Posting End Date:
Worker Type:
Maximum Term/Fixed Term (Fixed Term)ABOUT THE ROLE:
The MarTech product team enables safe, scalable and personalised customer communications across NAB. The Product Owner owns the requirements and manages the delivery backlog and day-to-day priorities for a dedicated squad supporting NAB built UCH, Adobe Journey Optimizer (AJO), Adobe Campaign Classic (ACC) and Adobe Workfront. The role translates product strategy and business outcomes into executable delivery plans, ensuring quality, governance and continuous platform improvement.
KEY RESPONSIBILITIES:
Own and maintain the squad backlog, ensuring work is ready for delivery, our features are business ready
Engage stakeholders across the enterprise to understand requirements, facilitate decisions and communicate progress
Partner with engineering to deliver quality outcomes and manage releases and dependencies
Support enhancements, migrations, onboarding and adoption across Marketing Workflow and MarTech products -Examples of platforms delivered on include UCH, AJO, ACC, Litmus and Workfront
Drive improvements to platform capability, stability, governance, scalability and colleague experience
Ensure delivery complies with NAB risk, security, governance and compliance requirements
Manage planning, forecasts and spend associated with the Squad
Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time
KEY REQUIREMENTS:
5+ years in Product Owner, Business Analyst, Delivery Lead or related roles
Experience working within Agile product teams and supporting medium-to-large technology delivery
Experience operating in complex stakeholder and matrix environments
Experience working with Marketing Technology platforms preferred -E.g. Adobe (AJO, Workfront Fusion or ACC), Salesforce Marketing Cloud, Braze
Strong Product Owner experience in Agile delivery environments
Manage and prioritise product backlogs, epics, user stories and acceptance criteria
Translate business outcomes into clear, executable squad priorities
Strong stakeholder management and communication skills
Work effectively across engineering, architecture, design, analysis, testing and business teams
Strong analytical, problem-solving, risk and dependency management capability
Understanding of marketing technology, customer engagement or digital experience platforms
Strong knowledge of AI capabilities for both customer and colleague facing use cases and/or software delivery
THE BENEFITS AND PERKS
We appreciate and reward our colleagues who do great work every day - from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.
1. Generous compensation and benefit package
Attractive salary
20-day paid annual leave and 7-day paid sick leave
13th month salary and Annual Performance Bonus
Premium healthcare for yourself and family members
Monthly allowance for team activities
Premium welcome kit and occasional gifts of appreciation
Extra benefits on your work anniversary
2. Exciting career and development opportunities
Large scale products with modern technologies in banking domain
Clear roadmap for career advancement in both technical and leadership pathways
Access to digital learning platform such as Udemy
Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)
Sponsored English course with native teachers
Opportunity for training in Australia
3. Professional and engaging working environment
Hybrid working model and excellent work-life balance
State-of-the-art & modern Agile office
Food and beverages in the office pantry
Employee Assistance Program to improve your physical and mental health
Annual team activities and company events
A solid and talented team behind you - great people who love what they do
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
CLOUD-FIRST
NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!
If this excites you, let's have a chat over a cup of coffee!
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.