Program Manager, Magnet Programming

Overview

Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible.

Responsibilities

The Program Manager facilitates the coordination and oversight of network nursing division programming related to achieving and maintaining Magnet Designation and Pathway to Excellence. The program manager is responsible for the direction and leadership of operational, financial, programmatic and personnel activities across BHN as it relates to Magnet and nursing excellence. This includes establishing, meeting and continuously monitoring the goals and objectives while maintaining alignment with the strategic goals and objectives for BHN Nursing. While the range of duties and responsibilities is broad and varied, the position’s major responsibility is directing the day-to-day operations, budgeting, financial management, and human resource management. The program manager works closely with a variety of stakeholders, coordinating the activities of Magnet.

• Provides overall direction and leadership to multiple hospitals simultaneously to achieve and maintain status utilizing the American Nurses Credentialing Center (ANCC) framework of excellence. Establishes a well-planned Magnet/Pathway to Excellence program structure and milieu that reflects the internalization of Empirical Outcomes and the four components of Magnet
• Significant responsibility for organization committee oversight in relation to Magnet committees: Prepares and or oversees delegation of agendas, attends meetings, composes minutes, distributes material, and maintains files for all related committees
• Develops and maintains a comprehensive project plan and timeline identifying key milestones for Magnet designation and re-designation. Leads the organization through these steps in an organized manner that meets established time frames
• Demonstrates exceptional public speaking skills; prepares and presents project reports to all levels of the organization and also community organizations as required
• Ensures key action items and follow up from meetings has occurred as directed
• Has authority to return items/reports from other stakeholders that do not meet standards / are not adequate
• Prioritizes multiple duties so that tasks with deadlines are met 100% of the time, as noted by review of compliance with meeting deadlines
• Performs literature reviews and research topics related to patient care quality, safety, service as requested
• Assists other divisions with results analysis and report preparation on a variety of topics
• Performance Improvement Reporting: Prepares reports for the nursing division at least quarterly
• Independently develops PowerPoint presentations and prepares graphs for reporting needs as requested
• Maintains knowledge of NDNQI and Press Ganey resources and has oversight over communication to key stakeholders in distributing, interpreting, and action planning for the data
• Independently develops reports and scorecards and communicates to key stakeholders
• Serves as the liaison to the ANCC office and stays current with the American Nurses Credentialing Center updates. Understands and shares knowledge of Magnet/Pathway to Excellence application process, preparation, designation, and maintenance
• Exercises independent judgment within the scope of responsibilities and absence of direct authority, as evidenced by review of specific examples
• Willingly accepts and completes special assignments as required, as noted by direct observation
• Manages conflict within the department through resolution attempts, consideration of other’s views, and open communication, as noted by direct observation and feedback
• Is an active, supportive team member/leads by anticipating and meeting co-worker needs, as noted by direct observation of daily work
• Accurately screens and triages telephone calls in a professional manner, as noted by direct observation
• Consistently ensures that department information is kept private and confidential
• Does not discuss patient information except as necessary in the performance of the job 100% of the time, as evidenced by direct observation and feedback
• Ensures patient information is not accessible to unauthorized individuals 100% of the time, as evidenced by observation of daily work
• Assists with, obtains, compiles, and maintains in strict confidence materials related to patients, departments or hospital personnel as requested, as noted by feedback and supervisory observation
• Reports suspected breeches in confidentiality directly to department director 100% of the time
• Maintains competence and upgrades skills through continued education
• Attends training classes necessary to meet department requirements, as evidenced by completion of required classes
• Completes all required hospital in services, as noted by review of completion certificates
• Performs similar or related duties as requested or directed

Qualifications

Education:

• 4 Year/Bachelor's Degree in Nursing, required
• Master's Degree in Nursing, preferred

Experience:

• Minimum 3 years experience in acute care or nursing leadership, required

Licensure/Certifications:

• NYS License as a Registered Nurse, required
• Nursing Professional Leadership Certification (ANCC or AONL), preferred
• Nursing Certification in a Nursing Specialty, preferred

Skills:

• Computer Skills
• Data Management
• Organizing/Categorizing Records
• Multi-Tasking
• Decision Making
• Interacting with People
• Time Management
• Reading/Writing/Comprehension

Physical Requirements:

• Sedentary Work - Exerting up to 10 lbs of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing are required only occasionally, and all other sedentary criteria are met
• Occasional lifting, pulling, pushing, reaching, stooping
• Frequent grasping, standing, talking, visual acuity (color, depth, perception), walking
• Constant typing/clerical/dexterity, hearing, kneeling, repetitive motion, seeing/monitor/computer use

Working Conditions:

• Occasional noise

Travel:

• Occasional Travel - The job may require travel from time-to-time, but not on a regular basis

Pay Transparency Statement

Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.

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