Technical Services Engineer (C&C)

Bazaarvoice • English: C1 • JavaScript • Python • SQL • 4 months ago
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Location
Remote/Hybrid (Belfast, United Kingdom)
Seniority
Junior · 1+ year exp
Employment
Full-Time
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Bazaarvoice

Bazaarvoice is a leading technology company that specializes in user-generated content, product ratings, and online review management solutions. Headquartered in Austin, Texas, the enterprise enables global brands and retailers to collect and display authentic consumer feedback across e-commerce platforms. By leveraging social proof and shopper insights, its platform helps businesses increase online conversions, build customer trust, and optimize digital marketing strategies.
bazaarvoice.com • Bengaluru • Sydney • Vilnius • Munich • Paris • Media & Entertainment • Content Creation • Influencer Marketing • Advertising • Commerce • Sales & Marketing • Est. 2005

The Bazaarvoice Content & Creators (C&C) Technical Services team is hiring an Implementation Engineer with experience delivering custom integration technologies in a professional services capacity.

As a Technical Services Engineer, you will partner closely with client-facing and engineering colleagues in the US, UK, and Australia to deliver and support Bazaarvoice C&C products and services. This is a hybrid role that incorporates both business and technical responsibilities.

What you'll do:

  • Implement Content and Creators (C&C) products for Bazaarvoice clients.
  • Manage deliverables and timelines for varying technical projects/tasks in a fast-paced environment.
  • Provide technical consulting and support for Bazaarvoice C&C products and services to client-facing colleagues and clients.
  • Work closely with Product and Engineering teams to resolve bugs and provide technical input for feature development.
  • Develop and execute queries on datasets using SQL and REST web services.
  • Develop tooling/scripting to automate tasks and perform data analysis.
  • Develop and maintain technical documentation.

Required Skills/Experience

  • 1+ years of experience in an IT role supporting software/SaaS client products or services.
  • Fluent English skills.
  • Strong analytical skills with strong attention to detail.
  • Strong verbal and written communication skills.
  • Basic or intermediate experience with scripting languages (e.g. JavaScript, Python, Bash).
  • Experience with version control systems (e.g. Git)

Nice to have:

  • Strong technical troubleshooting skills using industry-accepted best-practices and tools.
  • Experience managing deliverables and timelines for varying projects/tasks in a fast-paced environment.
  • Experience with project/task management systems (e.g. Jira).
  • Basic or intermediate experience with front-end web development using HTML5, CSS3, and JavaScript.
  • Basic or intermediate experience with SQL.
  • Experience with cloud computing services platform (e.g. Amazon Web Services).
  • Familiarity with REST web services.
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