Agile Delivery Senior Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You are joining BCG’s Agile Center of Excellence (CoE), a 70+ expert global Coaching and Scrum Lead team responsible for enabling the agility and high-performance delivery of BCG’s internal Digital Product Organization. The Agile CoE is an expert product enablement function aligned organizationally to Global IT, part of BCG’s global internal Business Services Teams (BST) which operate BCG’s business.

The Digital Product Organization (DPO) is a 1300+ person cross-functional product delivery, tech & engineering organization. It is comprised of 16 Product Portfolios, 120+ product squads and 5 centers of excellence, responsible for driving digital product enablement for all internal BCG business functions (HR, Marketing, Legal, Risk, Finance, IT, etc.). This organization was formed in 2020 as part of a full-scale business agility transformation, sponsored by the CIO, CFO and COO and delivered by BCG’s best-in-class Agile strategy and implementation consulting team. Each Product Portfolio is led by a dedicated Product Portfolio leader with direct alignment to the senior executive of their business function. A Product Portfolio is comprised of 3 - 15 squads, each managing 1 or more products. This organization follows a consistent Agile operating model with standards and best practices designed and governed by the Agile COE.

As Agile Delivery Manager (Global Senior Manager) you will:

Drive End-to-End Delivery (Primary Focus):

• Own and drive end-to-end delivery of complex initiatives, programs, and product increments from planning to production and stabilization.
• Ensure predictable, timely, and high-quality delivery of initiatives, epics, and features aligned with business priorities and roadmaps.
• Manage dependencies, risks, and constraints across squads, platforms, and stakeholders to ensure smooth execution.
• Own delivery planning, sequencing, milestones, and execution tracking across teams.
• Ensure a clear path to production, including operational readiness and post-release follow-up.
• Facilitate Agile Delivery (Supporting Focus):
• Apply agile practices pragmatically to support delivery outcomes rather than acting as an Agile Coach or Scrum Master.
• Work with Product Owners and technical leads to ensure delivery plans are realistic, prioritized, and executable.
• Support teams using agile ceremonies and artifacts to improve delivery predictability and flow.
• Improve delivery processes and tooling to reduce execution friction and enable faster, reliable releases.

Release Planning and Management:

• Plan and manage release execution, including readiness, cutover, and coordination with L2/L3 support teams.
• Ensure releases meet quality, risk, and compliance expectations.
• Support post-release activities to ensure stability and business continuity.

Risk and Issue Management:

• Proactively identify delivery risks and issues that may impact timelines, scope, or quality.
• Drive mitigation plans and escalate when necessary to ensure delivery commitments are met.
• Resolve execution blockers by coordinating across teams and leadership.

Metrics, Tracking, and Reporting:

• Track and report delivery metrics such as milestones, dependencies, predictability, lead time, and throughput.
• Use data-driven insights to identify delivery of bottlenecks and areas for execution improvement.
• Provide clear delivery status, risks, and forecasts to senior stakeholders and portfolio leadership.
• Create dashboards and reports that give transparency into delivery progress and outcomes

Team and Stakeholder Enablement:

• Partner with Product Owners, Engineering Leads, and business stakeholders to align delivery with business objectives.
• Manage stakeholder expectations through clear communication, transparency, and realistic planning.
• Foster collaboration across squads while maintaining delivery accountability.

Continuous Improvement:

• Identify opportunities to improve delivery effectiveness, execution models, and ways of working.
• Support teams in refining processes to improve efficiency, quality, and predictability.
• Apply lessons learned from delivery outcomes to improve future execution.

What You'll Bring

• 8+ years of experience across a multitude of delivery management roles (e.g., Scrum Master, Agile Delivery Manager, Project/Program Manager, Release Train Engineer (RTE), Technology Delivery Lead).
• 8+ years of relevant experience leading complex technology or digital delivery initiatives in large-scale environments.
• Demonstrated agile coaching capabilities combined with 2-3 years of solid project and program management experience to support effective delivery governance.
• Proven track record of driving end-to-end delivery of enterprise-scale digital and technology programs, from planning through production and stabilization.
• Strong understanding of agile delivery models with the ability to apply them pragmatically to meet business objectives and execution outcomes.

Certifications (Preferred):

• Agile Delivery Management certification.
• SAFe RTE / SAFe Scrum Master / SAFe Advanced Scrum Master certification.
• PMP certification.
• Scrum certifications (PSM, CSM) considered a value add but not a primary requirement.

Skills & Experience:

• Extensive experience delivering agile programs using industry-standard tools such as Jira, Confluence, or equivalent platforms.
• Experience working with OKRs; exposure to AI / GenAI-driven portfolios is a strong advantage.
• Deep understanding of the software delivery lifecycle, including release management, path to production, and operational readiness.
• Proven ability to manage complex interdependencies, risks, and stakeholder expectations across large, matrixed organizations.
• Strong background in technology-enabled business transformation and enterprise-scale delivery execution.
• Excellent communication, stakeholder management, and decision-making skills, with the ability to influence senior levels.
• Experience working in professional services or client-facing environments preferred.

Who You'll Work With

• Product Owners and Engineering teams to ensure delivery execution aligns with business priorities.
• Portfolio Product Leaders, Technical Area Leads, and Chapter Leads to manage delivery dependencies and outcomes.
• Other Delivery Managers ensure consistency and best practices across initiatives.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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