Yardi Implementation Manager, Public Housing Authority

Job Summary:

BDO is seeking a manager level Yardi Software implementation professional to support public housing clients implement, configure, optimize, troubleshoot, and support Yardi solutions. This role works directly with clients to understand business processes, improve workflows, configure Yardi to meet operational and accounting requirements, resolve system issues, and increase the value of their Yardi environment. The ideal candidate combines hands-on Yardi expertise with knowledge of affordable housing, public housing, multifamily housing, and/or property management operations and accounting.

Job Duties:

• Leads Yardi software consulting for public housing and affordable housing clients, including implementations, upgrades, conversions, integrations, and system optimization initiatives
• Serves as a primary client contact, building strong relationships with executives, finance leaders, property management teams, administrative staff, and technical stakeholders
• Directs discovery sessions, assesses complex client workflows and business requirements, and develops practical recommendations for system, process, reporting, and automation improvements
• Oversees the design, configuration, testing, and deployment of Yardi modules to meet operational, accounting, reporting, and compliance requirements
• Provides subject-matter leadership for affordable housing, public housing, multifamily housing, and property management processes, including tenant, unit, certification, subsidy, and compliance activities
• Guides solutions supporting general ledger, accounts payable, accounts receivable, budgeting, bank reconciliation, financial reporting, and related housing accounting processes
• Leads the resolution of complex Yardi software, accounting, reporting, workflow, data, integration, and configuration issues, escalating risks and decisions as appropriate
• Reviews and approves data conversions, imports, exports, reconciliations, reports, system configurations, and software changes to promote accuracy, quality, and readiness for deployment
• Manages engagement scope, workplans, staffing, timelines, budgets, deliverables, risks, and competing priorities across multiple client projects
• Reviews project deliverables, procedures, documentation, training materials, and client communications to ensure quality, consistency, and alignment with engagement objectives
• Supervises, coaches, and develops engagement team members; delegates work, monitors performance, and provides timely feedback and technical guidance
• Identifies opportunities to expand client value, supports proposal and business development activities, and contributes to the continued growth of the Yardi and Public Housing Authority practice
• Other duties as required

Supervisory Responsibilities:

• My supervise, direct, and/or review the work of engagement team members; provides coaching, performance feedback, and professional development support

Qualifications, Knowledge, Skills, and Abilities:

Education

• HS Diploma AND four (4) or more years of relevant work experience OR Bachelor’s degree, required
• Bachelors OR Master’s degree with focus in Accounting, Finance, Business, or Information Technology, preferred

Experience

• Five (5) or more years of hands-on Yardi software experience, required
• Experience implementing, supporting, or administering Yardi, required
• Experience with affordable housing, public housing, multifamily housing, or property management, preferred
• Experience with HUD programs and reporting, Public Housing Authorities, Housing Choice Voucher programs, LIHTC, Section

8, affordable housing compliance, or housing accounting and financial reporting, preferred

• Experience with Yardi system administration, implementations, conversions, SQL, database queries, advanced reporting, software integrations, or data migration, preferred

License(s)/Certification(s)

• CPA, PMP, or Yardi certification, preferred

Software

• Proficiency in Microsoft Office Excel, PowerPoint, and Word, required
• Hands-on experience with Yardi, required; experience with Yardi Voyager, Affordable Housing, PHA, Financials, Procure to Pay, PAYscan, RentCafe, Reporting, workflows, system administration, implementations, conversions, interfaces, or integrations, preferred

Language(s)

• N/A

Other Knowledge, Skills, & Abilities

• An understanding of accounting and operations of a Public Housing Authority
• Strong analytical and problem-solving skills, including the ability to troubleshoot software and business-process issues
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical users
• Ability to interact effectively with executives, accounting teams, property managers, administrative staff, technical personnel, and other stakeholders
• Ability to work independently and collaboratively while managing multiple client engagements and priorities in a deadline-driven environment
• Ability to support project-related travel, as needed

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $125,000 - $165,000

Maryland Range: $125,000 - $165,000

NYC/Long Island/Westchester Range: $125,000 - $165,000