Robotics Field Engineer (Vietnam, Hanoi)

Position: Robotics Field Engineer (Vietnam)

Location: Hanoi, Vietnam

Employment Type: Full-time (Contract)

Responsibilities

• Conduct site inspections and collect technical requirements prior to robot deployment.
• Deploy AMR solutions at customer sites (including setup, mapping, and commissioning).
• Troubleshoot technical issues related to SW and HW
• Configure network settings and define operational scenarios.
• Support basic integrations with PLC, conveyors, auto-doors, and MES/API systems.
• Collect system logs and collaborate with HQ engineering for advanced problem-solving.
• Communicate directly with customers to ensure smooth Proof of Concept (PoC) and ongoing operations.

Qualifications

- Required

• Experience: 3+ years in robotics, automation, or manufacturing equipment.
• Skills: Proven track record in field troubleshooting and technical problem-solving.
• Technical Knowledge: Basic understanding of Linux environments and networking protocols.
• Mobility: Willingness to travel frequently within Vietnam.
• Language: Proficiency in English (working-level) for reporting and communication.

- Preferred

• Prior experience with AMR/AGV systems.
• Knowledge of PLC / I/O logic and industrial automation.
• Hands-on experience with ROS (Robot Operating System).
• Background in factory automation environments.
• What Success Looks Like
• Independence: Ability to stabilize robot operations on-site without constant supervision.
• Analytical Thinking: Identifying root causes rather than applying temporary "band-aid" fixes.
• Effective Liaison: Acting as a professional bridge between customer requirements and HQ’s technical capabilities.

If you feel you’re ready for a professional adventure in robotics, we would love to hear from you. Please send us your resume with a short overview of yourself with salary expectations and why this role is perfect for you.