Network Field Technician

About Bear Technologies

Bear Technologies is a fast-growing managed services provider that helps medium and growth-focused businesses get the most out of their IT investments. Our culture emphasizes collaboration, professional growth, and delivering an exceptional customer experience.

The Opportunity

We’re looking for a Network Field Engineer who loves getting out from behind the desk and making technology work where it matters most-at the client’s site. You’ll own the end-to-end installation, upgrade, and support of network infrastructure, acting as the face of Bear Technologies for the organizations we serve. This position is located in PLANO, TX.

What You’ll Do

• Design, install, and optimize wired and wireless LAN/WAN solutions, firewalls, switches, and related network hardware.
• Troubleshoot connectivity issues and third-party applications, delivering permanent fixes-not just Band-Aids.
• Document network diagrams, configurations, and change history in Bear’s standardized knowledge base.
• Collaborate with clients, internal engineers, and vendor partners to scope, stage, and execute projects.
• Coach junior technicians and cross-train peers on best-practice installation procedures.
• Maintain safety standards on site, including proper use of ladders and lifts, safe cable-management practices, and adherence to client policies.
• Stay current on emerging technologies and maintain relevant industry certifications.

What You’ll Bring

• Required Certifications: CompTIA Network+ (or equivalent networking knowledge).
• Experience: 3+ years installing and supporting network infrastructure (switching, routing, WLAN) in multi-site environments.
• Skills:
  • Deep understanding of TCP/IP, VLANs, VPNs, and network security fundamentals.
  • Proven ability to troubleshoot analytically and methodically under pressure.
  • Professional written and verbal communication-you’ll interact with clients most days, whether by phone or in person.
  • Ability to work independently, manage multiple projects, and see them through to completion.
• Other Requirements:
  • Valid driver’s license and clean driving record.
  • Ability to lift/move up to 50 lbs and work on ladders up to 40 ft.
  • Ability to travel out of town for projects lasting up to 5 consecutive days.
  • Willingness to work evenings, weekends, and occasional overnights when projects demand.

Nice to Have

• Cisco CCNA, CCNP, or Meraki certifications.
• Experience with virtualized network environments (Hyper-V, Proxmox, VMware, etc.).
• Experience operating boom or scissor lifts.
• Knowledge of emerging AI and automation systems.

What We Offer

• Competitive salary.
• Health, dental, and vision insurance.
• IRA with company match.
• Generous paid time off (vacation, sick, personal) plus paid holidays.
• Certification reimbursement and paid training days.
• A supportive team that values creative problem-solving and knowledge-sharing.

Bear Technologies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.