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Salary
≈ $80k – $193k per year (Estimated)
Location
In office (Auburn)
Seniority
Staff · 1+ year exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 21, 2026.

Overview
Company
Impact
Profile match
Belk is an American department store chain headquartered in Charlotte, North Carolina, selling apparel, shoes, handbags, cosmetics, fine jewelry and home goods, with salon and spa services in some stores. Founded in 1888 by William Henry Belk in Monroe, North Carolina, it runs stores in malls and shopping centers across the Southern United States, along with distribution centers and an online store. It hires sales associates, asset protection and stock associates, store managers, merchandising leads, hair stylists, estheticians, nail technicians and salon coordinators.
The Operations Team Lead drives sales and delivers a positive customer experience by receiving and processing inbound deliveries with accuracy and efficiency, ensuring new merchandise is customer ready. This role leads the team in preparing and completing outbound shipments, replenishing store supplies, and maintaining store facilities. The Operations Team Lead works collaboratively with merchandising, omni, and selling teams to ensure operational excellence and achieve store objectives. This is an hourly position, with monthly bonus eligibility.

What you will do

  • Demonstratea highlevelof ownership, accountability, andinitiativeinachievingstoreobjectivesanddrivingtheaccomplishmentof keymetrics.

  • Executestore shipmentdeliveriesandleadteaminaccurately and efficiently processingproductto maximize productivity. Maintain equipment, devices, communication boards, and organization of back-of-house areasto promote efficiency.

  • Communicatedaily goals and key tasks. Model behaviors that support building team knowledge to enhance individual and store operational results.

  • Utilizeshipmentsystemsand tools to effectively plan and executeinboundand outboundactivities. Participate in weekly leadership workload planning meetings to ensure alloperational tasksare plannedand scheduled.

  • Lead shortagecontrol and inventory accuracy in designated areas byacknowledging manifests, executing product transfers, and processing damaged itemstimely.Champion teamknowledge ofinventory management, asset protectionprocedures,safety guidelines, and security protocols.

  • Track store supply usageandplace replenishment orders to maintainadequate levels. Support the team in execution of facilities processes, including lighting/recyclingprograms, workorders, store maintenance,andhousekeepingresponsibilities.

  • Demonstrate adaptabilityandrespond tochangingcircumstances, adjustingtacticsandshiftingresourcesbasedonupdatedforecastsand businessneeds.

  • Enhanceteamperformancebyassistingwithonboarding, initiatingteachingopportunities, andsupportingassociate’scontinuedlearning.

  • Champion associate engagement, sharing team successes, and celebrating associate achievements. Foster a positive store culture by ensuring team members understand their role in achieving store goals and feel valued.

  • Support in-store customer experiencebyproviding excellentcustomer service and supporting the store during key coverage periods.

SkillsandAbilities

  • Abilitytousedata, guidance, andjudgementtosupport timelyandeffectivedecisionsthatcontributetoteamandbusinesssuccess.

  • Skillsandexperiencetoperformintheroleanda commitmenttocontinuouslylearn.

  • Abilitytotakeownershipof assignedtasksandcontributetostoresuccessbyteaching, partnering, andencouragingothers.

  • Self-directedandabletoworkwithminimalsupervisionina deadline-drivenenvironment.

  • Communicatewithexcellence.

  • Comfortablewithtechnology, includingsmartphones, tabletcomputersandWindows-basedoperatingsystems.

  • 1+ yearsof retailexperienceanda dedicationtocustomerserviceexcellence.

  • Availabletoworka flexibleschedulebasedonbusinessneeds, includingnights, weekends, andholidays.

  • Mustregularlymovearoundallstoreareasandbeaccessibletocustomers.

  • Mustbend, reach, stretchforproductaswellaslift, carry, andmoveatleast40 lbs.

  • Abilitytopush/pullreceivingequipmentweighingupto500 lbs.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additionalduties, responsibilities, and qualifications for this job.

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