[IN] Project Management Operations Analyst

Full Time

Bangalore, India

Innovate with Benchmark Gensuite as a Project Management Operation Analyst

Are you ready to innovate in the future? At Benchmark Gensuite, we innovate the future every day by

providing our customers with Environmental, Social & Governance (ESG) best-practice digital

transformation software solutions! From our incredible team members & leadership and the collaborative

spirit of our subscribers and partners to the continuous innovation in leveraging new technologies like

artificial intelligence, machine learning, and IoT, a career at Benchmark Gensuite means using your skills

to develop fresh ideas and initiatives. Our global employees work together seamlessly, combining our

collective creativity and passion to meet and exceed our customers' expectations.

We work with incredible brands like General Electric and Whirlpool among many others that trust our

solutions & services.

Benchmark Gensuite

We offer all our full-time employees a competitive package of compensation and benefits, including

vacation and paid-time-off; Company-sponsored group healthcare, and life insurance plans. We also pride

ourselves on our friendly, accepting work atmosphere. Plus, our team events and office-wide initiatives

keep us feeling invigorated and ready to tackle any challenge.

About Benchmark Gensuite…

Benchmark Gensuite develops and deploys innovative software solutions for companies in every industry

and corner of the globe. Following a rebrand from Gensuite LLC on 1-Jan-2021, Benchmark ESGTM |

Powered by Gensuite® has a mission to become the digital benchmark of enterprise operational risk,

compliance, and sustainable business management systems. Our 65+ powerful web-based applications

are developed to help our customers turn complex compliance requirements into manageable, digitized,

and actionable processes. Our comprehensive cloud software suite features intuitive, best-practice

process functionality, flexible configurations, and powerful extensions. For over two decades, we’ve

helped companies manage safe & sustainable operations worldwide, with a focus on fast return on

investment (ROI), service excellence, and continuous innovation. Over 1.5 million users trust Benchmark

ESGTM | Gensuite® with their Environmental, Social, & Governance (ESG) software system needs, and we

are proud to offer solutions inspired by our users and created for worldwide leaders.

Benchmark Gensuite Subscribers

Worldwide: Colgate, General Electric, Grainger, Ineos, Ingersoll Rand, L3Harris, NBCUniversal, Reynolds,

Wayfair, Whirlpool

Responsibilities

Performance Reporting & Analytics

• Coordinate collection and validation of performance data across multiple systems and teams.
• Develop and maintain recurring executive dashboards, scorecards, and performance summaries.
• Analyze trends, risks, variances, and opportunities across bookings, revenue, earned performance, delivery execution, and resource utilization.
• Translate complex data into concise insights and recommendations for leadership.

Enterprise Earn Program Management

• Manage the weekly and monthly Enterprise Earn operating cadence.
• Facilitate performance reviews and ensure accountability for follow-up actions.
• Maintain performance frameworks, definitions, governance standards, and reporting methodologies.
• Partner with business leaders to identify root causes and improvement opportunities.

Execution & Operational Improvement

• Evaluate operational processes and recommend improvements to increase efficiency and predictability.
• Support special projects related to forecasting, delivery performance, capacity planning, and operational excellence.
• Identify leading indicators that improve performance visibility and decision-making.

Automation & AI Enablement

• Explore opportunities to automate data collection, reporting, and analysis workflows.
• Partner with technology teams to implement AI-assisted insights, forecasting, and performance management capabilities.
• Research emerging tools and best practices that improve organizational effectiveness.
• Help define the future vision for AI-enabled performance systems and operational intelligence.

Qualifications and Skills:

• 3-5 years of experience in project management
• Certified Scrum Master (CSM) or similar certification
• Strong analytical and problem-solving skills.
• Proficiency in both Agile and Waterfall delivery methodologies.
• Experience with business operations, program management, analytics, or strategy functions.
• Ability to synthesize information from multiple data sources into executive-ready insights.
• Advanced Excel, reporting, and dashboarding experience (Power BI, Tableau, Looker, etc.).
• Comfortable working across multiple teams and influencing without direct authority.
• Curiosity around automation, AI, and operational improvement.
• Excellent written and verbal communication skills.