Device Marketing Trainer

Overview

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:

For remote positions, all candidates must complete a video screen with our corporate recruiting team.

Responsibilities

POSITION SUMMARY:

As the Device Marketing Trainer, you will serve as the subject matter expert on for our partner sales team and act as the face of our client at partner and customer events. This role requires close collaboration with the Device Marketer and the Field Labor & Evangelism Lead to align partner priorities for sales readiness, localize and enhance training content, and drive the execution of many events with distributors, resellers, and device partners.

As a trusted advisor, you will be responsible for sales readiness and enablement that drives preference and conversion of our client's products, devices, and services across Distributor, Reseller, and MNA (Multi-National Accounts) channels.

WHAT YOU WILL BE DOING:

• Develop a deep understanding of our Distribution and Managed Reseller partners' strategies and business imperatives for devices.
• Gain insights into how partners view their relationships with OEM vendors, including Multi-National Accounts (MNA), Local Device Partners (LDP), and other third-party stakeholders.
• Act as a liaison for the Distribution and Reseller seller community, representing their interests, goals, and objectives in training and engagement with the client.
• Build and maintain strong relationships with key partner stakeholders across all levels and functions, ensuring alignment with overall business objectives to drive device sales while accelerating the attach/mix of the client's software and services.
• Develop and deliver a comprehensive coaching solution in partnership with Device Marketing and Field Labor & Evangelism Leads.
• Design and deliver a broad portfolio of training experiences-including all related materials-across the Windows, Office, and Server product stacks.
• Manage programming and logistics for day-to-day coaching while coordinating tactical sales initiatives and marketing activities, with a particular focus on "Pro Wins" and "Edu Wins" device acceleration programs.
• Balance internal partner training with external customer evangelization, ensuring the highest quality standards are met while adhering to business processes and partner aspirations.
• Measure ROI, program effectiveness, and business impact by capturing feedback and key performance metrics, and apply learnings to continuously enhance training programs.
• Provide on-the-job coaching and deliver product- and skill-based sessions using a blended learning strategy that includes classroom training, one-on-one coaching, and sales floor evangelization.
• Serve as the first point of contact for new channel partner employees, introducing tailored/localized programs and maintaining regular review rhythms with partner training teams.
• Ensure ongoing support for skill/knowledge gaps, new product introductions, and personal development.
• Review and analyze training and readiness outcomes, and produce summary reports with future recommendations in a professional, consultative manner.
• Understand the competitive landscape and lead discussions on challenges or blockers to success.
• Co-develop training plans with partners to drive both software and device share through competitive motions, accelerating new growth opportunities.
• Perform additional duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS:

• 7+ years of related partner or channel training/field readiness experience, preferably in the IT channel.
• Strong understanding of and ability to navigate diverse business situations and stakeholder needs.
• Strong design skills to tailor training content for different learning styles, audience types, and formats.
• Energetic, charismatic speaker with the ability to be both conversational and informative.
• Deep knowledge of distributor and reseller sales environments and motions; proven track record in telesales training and support.
• Ability to provide precise, objective feedback to improve performance; quick thinker adept at handling objections and tough questions.
• Proven track record of delivering training, evangelism, and readiness efforts with measurable business impact.
• Self-starter with the ability to lead projects with minimal direction; strong organizational and independent decision-making skills.
• Excellent interpersonal and communication skills, with outstanding attention to detail and the ability to see the big picture.
• Strong knowledge of hardware standards, devices, operating systems, software, SaaS, distribution, and sales channels (online, telesales, inside sales, and in-person).
• A passion for soft skills, ownership of personal learning, and the ability to tailor and share knowledge with diverse audiences.
• Willingness to travel nationwide to partner locations on an as-needed basis.
• University degree preferred.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.