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Location
In office (Kuala Lumpur)
Seniority
Junior · 1+ year exp
Visa
Sponsors visas in United States; no register of this country names it
Employment
Full-Time

First seen by Alion on Nov 10, 2026.

Overview
Company
Impact
Profile match
Beyondsoft is a global IT consulting and software services enterprise specializing in digital transformation, cloud computing, big data, and managed services. The company provides custom software development, quality assurance, and system integration to help businesses optimize their operational efficiency and digital infrastructure. Headquartered in Beijing, China, it operates an extensive international network of offices serving enterprise clients across North America, Asia, and Europe.
Backed by Cowin Capital

Key Responsibilities:

•Provide technical support and communication to customers subscribing to CDN and/or Security solutions

•Monitor the system alerts, security events and/or performance issues from various engerprise products.

•Perform basic configuration changes, troubleshooting, and initial incidence assessments before escalating to a backend support team according to pre-established procedures and runbook

•Support onboarding of applications and domains onto CDN and/or Security systems.

•Analyze HTTP/HTTPS traffic logs to identify suspicious or malicious behavior.

•Maintain operational documentation, incident records, and shift handover notes.

•Participate in shift rotation / on-call support when required.

Job Requirements:

•Diploma or Bachelor's degree in Cybersecurity, IT, Computer Science, or related field.

•1–2 years of experience in security operations, network operations, or technical support.

•Good to have Basic understanding of:

Web protocols: HTTP/HTTPS, cookies, headers

DNS and SSL/TLS

Web security fundamentals (OWASP Top 10)

•Willingness to learn and follow incident response processes.

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