Key Account Manager

Join BIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

Our culture encourages a "roll up your sleeves and get the job done" mindset, ensuring self-starters, problem solvers, and innovative thinkers can truly thrive. At BIC World, you are empowered to take ownership of your career and use your unique perspective to make a meaningful, global impact on our mission.

What you'll do:

• Manage a defined list of national and international contracts with a number of International Key Accounts and local operators (retailers, wholesalers and/or distributors) for the following categories: Stationery, Lighters, Razors and other products distributed by the company in the market
• Establishcommercial objectives and business plans for each client and clearly defines commercial budgets, in line with national objectives
• Identify customer needs and opportunities based on clear market and customer analysis (field visits, Nielsen/GFK figures if available, Euromonitor data, data imported from the National Institute of Statistics, internal best practices, presentations/ arguments prepared by the Marketing and Category Analysis teams, as well as any other reliable and relevant source of information)
• Negotiate with various local buyers for product ranges (obtaining new listings and developing existing product selection) within defined limits and in accordance with the assortment and pricing and sales policy defined by the Marketing Department and agreed with members of management, concluding commercial agreements as a result of this negotiation; ensures getting the best partners for every Back Margin investment it negotiates
• Develop product categories together with the Marketing team or the local Category Analysis team
• Constantly monitor client budgets/investments and ensures that established annual limits/budgets are not exceeded
• Regularly provide accurate and reliable monthly forecasts, for each customer, for each stock unit (SKU)
• Regularly visit customers and conduct in-store checks at points of sale to gain an overview of key performance indicators;
• Gather information related to customer and competitor reaction, retail prices, relevant market movements in sales, purchasing, distribution, listings and then pass this information on to colleagues in other departments

What you'll bring to BIC:

• Higher education
• 3+ years of experience in a similar position in FMCG (experience in the stationery industry is an advantage)
• Knowledge of English: conversational level
• Computer skills (Microsoft Office, E-mail, etc.)
• Driving license, category B and availability to travel
• Knowledge about market and clients
• Experience in category analysis is an asset
• Experience in designing clear sales & marketing plans in accordance with group policy
• The ability to set priorities and orientation towards results
• Communication skills (written and oral), negotiation and interrelationship
• Organization and planning skills
• The capacity for initiative and creativity
• Ability to accurately and quickly analyze/interpret sales figures

What We Offer:

• Full benefit package including bonuses, phone, laptop, life insurance, medical plan, pension program, meal vouchers, bookstore subscription
• Teleworking allowance
• Company car
• 25 vacation days from the beginning of working in BIC
• Gifts for birthday
• Hybrid working model
• Opportunity to work within Global team

BIC World is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC World is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.