Vice President of Property Management
Vice President, Property Management
Our client is a growing commercial real estate owner and operator seeking an experienced Vice President of Property Management to lead and elevate its in-house property management platform. Reporting directly to the CEO and COO, this executive will oversee day-to-day property operations while building the infrastructure, processes, and leadership necessary to support the company's continued growth.
This is a highly visible leadership role for someone who thrives in entrepreneurial environments and enjoys creating scalable systems, mentoring high-performing teams, and driving operational excellence. The ideal candidate combines strong commercial property management expertise with executive leadership capabilities and a strategic, business-minded approach.
Retail commercial real estate experience is preferred, and advanced Yardi experience is required.
What You'll Do
Partner with the CEO and COO to establish operational strategy and portfolio performance goals.
Lead and develop the company's property management function, creating scalable processes and operational standards.
Build a culture of accountability, collaboration, and continuous improvement across the organization.
Establish key performance indicators (KPIs), reporting standards, and operational best practices that support long-term growth.
Serve as a trusted advisor and member of the executive leadership team.
Oversee a portfolio of commercial assets, ensuring operational excellence, tenant satisfaction, and asset preservation.
Directly manage, mentor, and develop a team of Property Managers while fostering professional growth and accountability.
Ensure consistent execution of property operations, maintenance programs, capital projects, inspections, and risk management initiatives.
Drive tenant retention through exceptional customer service and proactive relationship management.
Oversee annual operating budgets, forecasts, capital expenditures, and operating expense management.
Review CAM reconciliations, tenant billings, rent collections, delinquencies, and financial performance across the portfolio.
Analyze operational and financial trends to identify opportunities for increased efficiency and asset performance.
Partner closely with accounting, leasing, ownership, and executive leadership to maximize portfolio value.
Provide executive oversight of commercial lease administration, including amendments, renewals, assignments, estoppels, SNDAs, and related legal documentation.
Interpret lease provisions and ensure compliance while identifying operational, financial, and legal risks.
Maintain accurate lease abstracting and documentation within Yardi.
Collaborate with leasing teams, legal counsel, ownership, and tenants on lease-related matters.
Develop executive-level reporting packages that provide meaningful insights into portfolio performance.
Establish standardized dashboards, operational metrics, delinquency reporting, tenant retention analytics, and financial reporting.
Design and implement policies, procedures, and workflows that improve consistency, efficiency, and organizational scalability.
Ensure integrity and accuracy of operational, financial, and property management data.
Build trusted relationships with tenants, investors, ownership groups, lenders, contractors, attorneys, and vendors.
Serve as the senior operational representative for ownership regarding portfolio performance.
Resolve complex tenant and operational issues with professionalism, sound judgment, and a solutions-oriented approach.
Executive Leadership & Strategy
Property Management Leadership
Financial & Operational Performance
Lease Administration & Compliance
Reporting & Process Improvement
Relationship Management
What We're Looking For
Bachelor's degree required.
10+ years of commercial property management experience, including team leadership responsibility.
Proven success leading, mentoring, and developing high-performing property management teams.
Strong background managing commercial real estate portfolios; retail experience is highly preferred.
Advanced experience with Yardi, including reporting, lease administration, and property operations.
Thorough understanding of commercial leases, CAM reconciliations, budgeting, financial reporting, and capital planning.
Experience preparing executive-level reporting and presenting portfolio performance to senior leadership.
Strong business acumen with the ability to balance operational excellence and strategic decision-making.
Excellent communication, relationship management, and leadership skills.
Driver’s License Required-travel to properties within the portfolio will be required as needed.
The Ideal Candidate
Executive leader with a collaborative, hands-on management style.
Strategic thinker who can build scalable systems while remaining engaged in day-to-day operations.
Proven ability to create structure, improve processes, and drive organizational performance.
Entrepreneurial mindset with the flexibility to succeed in a growing organization.
Strong financial and analytical skills with exceptional attention to detail.
High level of integrity, professionalism, and executive presence.
Confident communicator who builds credibility with executives, ownership, tenants, lenders, and external partners.