HR Operations - RPL

About the Role

Black Box is seeking an experienced HR Operations professional with deep expertise in payroll management to lead and optimize payroll operations across a complex, multi-state workforce. This role will ensure accurate, compliant, and timely payroll processing while driving operational excellence across HR systems, reporting, and employee lifecycle processes.

Key Responsibilities

Payroll Management

• Own end-to-end payroll processing for multi-state employees (corporate, field, and project-based workforce)
• Ensure accurate and timely payroll execution (bi-weekly/monthly cycles)
• Manage payroll inputs including new hires, terminations, bonuses, commissions, and deductions
• Partner with Finance to reconcile payroll data, general ledger, and reporting
• Handle payroll audits, discrepancies, and employee escalations
• Ensure compliance with federal, state, and local wage and hour laws
• Ensure compliance with tax regulations, wage laws, and reporting requirements
• Prepare and validate payroll reports, audits, and filings
• Maintain documentation for audits and regulatory reviews
• Track and report payroll metrics and trends using Microsoft Excel and Power BI
• Oversee employee data changes impacting payroll (job changes, compensation updates)
• Partner with HRBPs and Talent Acquisition on onboarding/offboarding payroll inputs
• Ensure data integrity between HRIS and payroll systems
• Support benefits deductions, leave of absence tracking, and timekeeping systems
• Identify and implement payroll process improvements and automation opportunities
• Streamline workflows between HR, Finance, and Payroll
• Improve accuracy, reduce manual effort, and enhance employee experience
• Act as the primary point of contact for payroll-related queries and escalations
• Partner with internal stakeholders across HR, Finance, and Operations
• Provide guidance on payroll policies, procedures, and best practices
• 7+ years of experience in payroll or HR operations with strong payroll ownership
• Proven experience managing multi-state payroll in the U.S.
• Strong knowledge of payroll compliance, tax regulations, and wage laws
• Advanced proficiency in Microsoft Excel (pivot tables, lookups, reconciliation)
• Experience with payroll systems
• Strong attention to detail and high level of accuracy
• Experience supporting field-based or hourly workforce (technicians, project teams)
• Experience with reporting tools like Power BI or Tableau
• Experience in a global or multi-country payroll environment
• CPP (Certified Payroll Professional) certification
• Bachelor’s degree in HR, Finance, Accounting, or related field
• Payroll Processing & Compliance
• Payroll Reconciliation & Audits
• HRIS & Payroll Systems
• Data Analysis & Reporting
• Process Improvement & Automation
• Stakeholder Management