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ServiceNow Architect

Black Box · English: B2 · IT Infrastructure & Networking Services · Network Equipment · 1 year ago
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Salary
≈ $22k – $43k per year (Estimated)
Location
In office (Hyderabad)
Seniority
Architect

Confirmed on the employer's own hiring board on Oct 30, 2026. First seen by Alion on Mar 27, 2025. Black Box scores B on the Alion truth index.

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Profile match

Black Box

Black Box is a digital infrastructure solutions provider with its headquarters office in Plano, Texas, delivering network and system integration, data centre buildouts, managed services, cybersecurity and its own AV, KVM, networking and cabling products. Founded in 1976 as Expandor and renamed Black Box in 1982, it is now part of India-listed Black Box Limited, formerly AGC Networks, and has around 3,600 staff, more than 1,500 customers and a presence in over 35 countries. It hires infrastructure and unified communications technicians, network and desktop support engineers, data centre programme managers, project coordinators and EHS and logistics staff.
blackbox.com · HQ: Plano, United States · Network Equipment · Managed IT Services (MSP) · IT Infrastructure & Networking Services · Systems Integrators · 1001-5000 employees · Est. 1976
Tech stack of Black Box

Job Description:

  • Extensive IT experience working within a large enterprise on implementation projects.
  • Proficient in configuring ServiceNow modules, including ITSM, CSM, FSM, ITBM, HR, and SecOps.
  • Strong technical expertise in ServiceNow modules and integration with third-party applications.
  • Skilled in using Business Rules, Script Includes, UI Actions, Scheduled Jobs, Flow Designer, ServiceNow API, and Integration Hub.
  • Participate in requirement-gathering sessions, providing input to developers and working as an individual contributor.
  • Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly.
  • Develop system documentation, including process flows and design documents.
  • Oversee upgrade cycles and implement new release features to support business users.
  • Drive continuous improvement in implementation methodology and service offerings based on user feedback.
  • Mentor junior team members as needed.
  • Work to extend ServiceNow capabilities across geographies and departments.
  • Excellent verbal and written English communication skills.
  • CAD and Implementation certifications are preferred. Responsibilities:
  • ServiceNow Implementation
  • ServiceNow Configuration
  • ServiceNow Support
  • Integration
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