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ServiceNow Developer

Black Box • IT Infrastructure & Networking Services • Network Equipment • Bachelor's Degree • JavaScript • 1 month ago

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Salary

≈ $9k – $27k per year (Estimated)

Location

In office (Bengaluru)

Seniority

Middle · 3+ years exp

Confirmed on the employer's own hiring board on Oct 14, 2026. First seen by Alion on Sep 4, 2026. Black Box scores B on the Alion truth index.

Overview

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Profile match

Black Box

Black Box is a digital infrastructure solutions provider with its headquarters office in Plano, Texas, delivering network and system integration, data centre buildouts, managed services, cybersecurity and its own AV, KVM, networking and cabling products. Founded in 1976 as Expandor and renamed Black Box in 1982, it is now part of India-listed Black Box Limited, formerly AGC Networks, and has around 3,600 staff, more than 1,500 customers and a presence in over 35 countries. It hires infrastructure and unified communications technicians, network and desktop support engineers, data centre programme managers, project coordinators and EHS and logistics staff.

blackbox.com • HQ: Plano, United States • Network Equipment • Managed IT Services (MSP) • IT Infrastructure & Networking Services • Systems Integrators • 1001-5000 employees • Est. 1976

Tech stack of Black Box

Black Box Network Services India Pvt Ltd. is looking for a talented and experienced ServiceNow Developer to join our dynamic IT team. The successful candidate will play a crucial role in driving the implementation and configuration of ServiceNow modules across our enterprise. With a focus on ITSM/CSM/FSM/ITBM/Source to Pay modules, you will be responsible for integrating ServiceNow with other applications and ensuring a seamless user experience. Your expertise in ServiceNow APIs, JavaScript, and relational databases will be key to your success in this role.

Implement and configure ServiceNow modules, including ITSM, CSM, FSM, ITBM, and Source to Pay, to meet business requirements.
Integrate ServiceNow with other applications and systems using APIs, JavaScript, and web services.
Develop and maintain business rules, script includes, UI actions, and flow designer components.
Write and debug client-side and server-side JavaScript for ServiceNow applications.
Customize ServiceNow using UI Pages, UI Macros, CSS, HTML, and Jelly to enhance the user experience.
Support and troubleshoot ServiceNow instances, providing timely resolutions to user issues.
Drive continuous improvement initiatives for our ServiceNow implementation methodology.
Collaborate with cross-functional teams to understand business needs and translate them into ServiceNow configurations.
Stay updated with the latest ServiceNow features and best practices, and suggest enhancements to our processes.
Document and maintain knowledge base articles for ServiceNow configurations and best practices.

Bachelor's degree in Computer Science, Information Technology, or a related field.
3-8 years of relevant experience in ServiceNow development, configuration, and integration.
Strong knowledge of ServiceNow modules, APIs, and JavaScript.
Experience with relational databases (MySQL, Oracle) and web services (SOAP, REST).
Excellent verbal and written communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders.
Familiarity with ITIL and ITSM principles and best practices.
Ability to work independently and manage multiple projects simultaneously.
Analytical mindset with problem-solving and troubleshooting skills.
Willingness to learn and adapt to new technologies and industry trends.
Experience with Agile/Scrum methodologies is preferred.

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