Program Manager - Procurement

About the Role

We are looking for a Program Manager to drive cross-functional procurement programs that improve cost, availability, and supplier performance across our fast-moving assortment. You will own the planning, execution, and tracking of strategic initiatives such as vendor onboarding, margin improvement, fill-rate improvement, and procurement process automation. The goal is to keep dark stores and warehouses well stocked at the right cost in a high-velocity, low-margin business.

Key Responsibilities

Program Ownership

• Plan and run procurement programs end to end, from scoping and milestones to delivery and post-launch review.
• Maintain program roadmaps, risk logs, and dependency trackers across Category, Supply Chain, Finance, Tech, and Operations.
• Run weekly and monthly business reviews and give leadership clear updates on progress and blockers.

Supplier & Category Programs

• Lead vendor onboarding, consolidation, and development programs.
• Drive cost-saving and margin initiatives such as rate contracts, trade terms, scheme and promo funding, and direct-from-brand sourcing.
• Track supplier performance (fill rate, OTIF, lead time, rejection and return rates) and run corrective action plans.

Process, Tech & Automation

• Define requirements and work with product and tech teams on procurement tools (PO automation, vendor portals, SRM, ERP integrations).
• Standardize SOPs for PO creation, GRN, invoice reconciliation, and payment cycles.
• Reduce procurement cycle time and manual effort through process redesign.

Analytics & Reporting

• Build dashboards and track KPIs: procurement savings, PO fill rate, OTIF, vendor TAT, DOH, and landed cost.
• Use data to find gaps, size opportunities, and make the business case for initiatives.

Governance & Compliance

• Ensure adherence to procurement policies, vendor compliance (FSSAI, GST, quality norms), and audit requirements.
• Support contract management, payment terms, and dispute resolution with vendors.

Qualifications

• 4-8 years of experience in procurement, category management, supply chain, or program management, ideally in e-commerce, quick commerce, retail, or FMCG.
• Bachelor’s degree required; MBA or equivalent from a reputed institute preferred.
• Proven record of delivering cross-functional programs with measurable cost or availability impact.