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Location
In office
Seniority
Senior · 7+ years exp
Overview
Company
Impact
Profile match
BMC Software provides service management, automation and mainframe tooling for large enterprises. Its Helix suite covers IT service desks, discovery and operations analytics. The company remains a major supplier of mainframe performance and DevOps software.

CareerArc Code

CA-JF

Hybrid: #LI-Hybrid

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

At BMC Software, we are redefining how enterprises learn in an AI-driven world. As part of our Education Services transformation journey, we are building next-generation AI-powered learning experiences that combine personalization, intelligent guidance, conversational AI, and immersive web experiences. This is a unique opportunity to serve as a technical development expert across assigned BMC product areas. You will lead the creation of complex training content for both standard and custom needs, leveraging your expertise in development tools and processes. Your role will ensure that BMC’s customers and partners receive top-tier, up-to-date educational experiences.

Here is how, through this exciting role, YOU will contribute to BMC’s and your own success:

  • Design and develop technical learning solutions including Instructor-Led Training (ILT), Virtual ILT, Web-Based Training (WBT), microlearning, videos, certification exams, and other learning modalities.
  • Design and develop learning paths, certification program, pre assessments, and post assessments
  • Develop a wide range of deliverables including but not limited to learner guides, instructor guides, lab guides, job aids, ebooks, instructor guides, student guides, lab guides, videos, audio scripts, assessment/certification exam questions
  • Apply the full instructional design lifecycle (analysis, design, development, implementation, and evaluation) to deliver effective learner-centric solutions.
  • Utilize adult learning principles and learning experience design (LxD) methodologies.
  • Collaborate with SMEs, Product Management, Development, Support, and Services teams to gather inputs and technical content to develop effective education content aligned with business goals.
  • Understand BMC Mainframe products through product exploration, documentation and interacting with the product development and implementation teams.
  • Analyze learner roles, business requirements, tasks, and skill gaps to design targeted training solutions.
  • Collaborate with Education Managers and technical stakeholders to ensure content quality, accuracy, and alignment with learning objectives.
  • Contribute to building a strong learning ecosystem using diverse delivery methods including virtual, social, video, and instructor-led formats.
  • Manage multiple projects simultaneously while meeting quality and delivery commitments.

To ensure you’re set up for success, you will bring the following skillset & experience:

  • 7+ years of experience in instructional design or technical training development, preferably within a software or technology environment.
  • Strong understanding of adult learning principles and learning design methodologies.
  • Proficiency with training development and authoring tools such as Articulate Storyline/Rise 360, Easygenerator, Certiverse, Adobe Captivate, Camtasia, and Captivate
  • Ability to manage projects independently from initiation to delivery of learning solutions.
  • Strong understanding of adult learning principles, instructional design methodologies, and certification development.
  • Familiarity with Mainframe technologies and the ability to learn complex technical products quickly.
  • Experience working with SMEs to transform technical information into engaging learning experiences.
  • Excellent communication, collaboration, and interpersonal skills.
  • Strong organizational and time management abilities with the capability to handle multiple priorities.
  • Experience designing hands-on labs and working on lab environment readiness

Whilst these are nice to have, our team can help you develop in the following skills:

  • Exposure to AI-enabled learning tools, GenAI, chatbots, AI avatars, or adaptive learning platforms.
  • Familiarity with learning analytics, dashboards, LMS/LXP platforms, SCORM/xAPI, and digital publishing workflows.
  • Experience with role-based learning paths, certification frameworks, assessments, UX, accessibility, or responsive learning design.
  • Basic knowledge of HTML, CSS, JavaScript, cloud labs, sandbox environments, or hands-on technical lab platforms.
  • Knowledge of mainframe technologies such as z/OS, JCL, ISPF, JES2, DB2, IMS, and CICS will be an added advantage.
  • Ability to use modern collaboration and productivity tools such as Microsoft Copilot, Teams, SharePoint, and project management platforms.

Why Join BMC?

  • Build impactful technical learning experiences that help BMC customers, partners, and employees succeed.
  • Work across ILT, VILT, WBT, certifications, assessments, videos, and hands-on labs.
  • Collaborate with SMEs, Product, Engineering, Support, and Services to simplify complex technical concepts.
  • Grow expertise in BMC Mainframe technologies, AI-enabled learning, analytics, and modern digital education.
  • Join a global software organization focused on innovation, customer success, continuous learning, and meaningful career growth.

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,117,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary

1,588,350

Mid point salary

2,117,800

Max salary

2,647,250

Min Salary - NEW

1,588,350

Max Salary - NEW

2,647,250

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