SRE Engineer

Job Title: Senior Reliability Engineer - DevSecOps

Department: Markets IT - APS

About Business Line/Function

Corporate and Institutional Banking has an active IT ecosystem with its own IT backbone that involves a large workforce of IT employees working for DEV, Testing and Support projects. 

CIB ITO Production ensures the provision of industrialized and digital production services. The objective is to offer innovative products and services to its customers in a performing, global and secured environment in order to speed up delivery and time to market. CIB ITO Production manages operational risk by running stable and robust IT production platforms. CIB ITO production hosts critical service delivery scope comprising of Global Markets, Global Banking, Client & Employee, ALM&T, Regulatory & Control IT and BP2S.

Position Purpose: The Senior Reliability Engineer is a technical powerhouse responsible for the stability and evolution of the DevSecOps platform. Unlike a traditional support role, this position requires a strong engineering mindset. The primary objective is to ensure production stability by treating every failure as a bug that requires a permanent code-based or architectural fix. The successful candidate will be a tech enthusiast who is equally comfortable navigating the nuances of AI-driven tools (Open Code, MCP) and the depths of the DevSecOps toolchain, ensuring that the platform is not just running, but is resilient, scalable, and automated.

Responsibilities

Direct Responsibilities

• Root-Cause Engineering: Lead the investigation of complex production failures. Move beyond restarting services to identify the fundamental cause of issues and implement permanent fixes to prevent recurrence.
• Platform Stability & Coding: Proactively write and deploy code to enhance platform reliability. Use a development mindset to automate manual interventions and resolve technical debt within the toolchain.
• AI Operationalization: Support and optimize MCP (Model Context Protocol) servers and internal AI-driven use cases. Understand the nuances of AI-specific configurations and keywords to ensure these services are performant and stable.
• Advanced Tool Administration: Provide expert-level administration and optimization of the DevSecOps stack, specifically Bitbucket, Artifactory, and Cloudbees Jenkins.
• Pipeline & Security Orchestration: Ensure the seamless integration of SonarQube, NexusIQ, and Fortify within the CI/CD pipelines, ensuring security gates are automated and reliable.
• Infrastructure as Code (IaC): Manage platform components using Ansible, Kubernetes, and Docker, ensuring that environment configurations are versioned and reproducible.
• Toil Reduction: Identify repetitive manual tasks and engineer automation to reduce the ticket volume by the agreed target, shifting the team's focus from reactive support to proactive engineering.
  
  

Contributing Responsibilities

• Technical Mentorship: Guide junior engineers in adopting a Reliability First mindset and improving their capabilities for production fixes.
• Cross-Functional Collaboration: Work closely with Dev and Sec teams to refine the DevSecOps roadmap and integrate new tools (e.g., GitHub migration).
• Lifecycle Management: Participate in the strategic planning for tool upgrades and capacity management to ensure the platform scales with business growth.
  
  

Technical & Behavioral Competencies

• Inquisitive Nature: A natural curiosity to ask Why until the actual root cause is found. A refusal to accept it's working now as a completed task.
• Tech Enthusiasm: A passion for exploring new technologies and the drive to apply them to real-world production problems.
• Ownership & Accountability: A strong sense of ownership over the stability of the platform and the courage to take the lead in applying critical fixes.
• Analytical Rigor: Ability to decompose complex system failures into manageable engineering tasks.
  
  

Specific Qualifications: NA

Technical Skills

Skills Referential (Required knowledge, skills and abilities)

• Development Mindset: Strong proficiency in Python and Shell Scripting for production automation. Ability to read and modify code to apply fixes.
• DevSecOps Mastery: Admin-level knowledge of Bitbucket, Artifactory, and Cloudbees Jenkins. Experience with GitHub is highly preferred.
• Containerization & Orchestration: Hands-on experience with Kubernetes and Docker in a production environment.
• Automation Frameworks: Proficiency in Ansible or similar framework for configuration management.
• Security Tooling: Familiarity with the operational side of SonarQube, NexusIQ, and Fortify or their market competitors.
• AI Awareness: Ability to manage and troubleshoot AI-enabled infrastructure, with a conceptual understanding of LLM interaction and Open Code environments.
  
  

Behavioral Skills

• Excellent Communications
• Ability to collaborate / Teamwork
• Ability to understand, explain & support change
• Attention to detail / rigor
  
  

Education Level: Graduate & Above

Location: Bangalore (KA)

About BNP Paribas Group

BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporate and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability.

About BNP Paribas India Solutions

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.