Senior Solution Engineer CRM (f/m/div.)

Design, prototype, deploy and continuously improve Generative AI products and agentic workflows throughout their lifecycle. Connect AI solutions with CRM platforms such as SAP Sales & Service Cloud and Microsoft Dynamics 365 to enable intelligent and automated business processes.

• End-to-end AI solution development: Design, prototype, deploy and continuously improve Generative AI products and agentic workflows throughout their lifecycle
• Hands-on implementation: Build and configure prompts, AI agents, workflows and tool integrations using technologies such as Python, enterprise AI platforms and low-code automation tools such as n8n
• CRM integration: Connect AI solutions with CRM platforms such as SAP Sales & Service Cloud (SAP CX) and Microsoft Dynamics 365 to enable intelligent and automated business processes
• System integration: Design and implement integrations using APIs, MCPs and webhooks. Define clear interface requirements for CRM and platform teams, including technologies such as OData, REST APIs and Microsoft Dataverse Web API
• Business and user alignment: Translate business requirements, user feedback and process needs into practical AI solutions while ensuring secure and responsible handling of CRM data
• Product ownership: Co-own the product lifecycle after rollout, including backlog prioritization, release coordination and continuous improvement
• Value creation: Identify opportunities to scale successful AI solutions and contribute to measurable improvements in CRM processes across multiple geographies

• Degree in Business Informatics, Computer Science, Data Science, Business Administration or a comparable field
• Several years of experience developing and deploying GenAI, AI-agent or automation solutions from prototype to production
• Hands-on experience with Python, LLMs, RAG, AI agents, APIs and enterprise AI platforms
• Knowledge of CRM integrations, such as SAP CX, Microsoft Dynamics 365, Dataverse, OData or REST APIs
• Hands-on, solution-oriented and comfortable turning business requirements into scalable technical solutions
• Able to work independently and collaboratively across technical and business teams
• Curious, collaborative and passionate about AI, technology and creating business value
• Very good English skills

• Experience with CRM processes and platforms is a strong advantage
• Experience with Databricks or workflow automation tools such as n8n is a plus

• Flexible work conditions
• Hybrid work system
• Exchange with colleagues around the world
• Health insurance and medical office on site (general surgeon, psychology, physiotherapy, general clinic)
• Training opportunities (p.e., technical training, foreign languages training) & certifications
• Opportunities for career progression and continuous professional development
• Access to great discounts in partnerships and Bosch products
• Sports and health related activities
• Flexible benefits platform
• Free parking lot
• Canteen
• Company bike leasing
• Choice between a free ticket for core zone, a subsidized Klimaticket, or an employee parking space
• Flexitime and modern working time models ranging from part-time to job sharing, home office and incorporated window days off
• Company doctor on site
• Occupational health care and counselling by internal medical staff, free vaccinations, attractive health insurance, psychosocial and therapeutic counselling, personal health care, workshops and lectures on the subject of health
• Company pension scheme from the 3rd year at Bosch
• Discounted purchasing conditions with us and our partner companies, subsidised cultural and leisure events
• Healthy and tasty meals at subsidised prices in our company restaurant and cafeteria, free coffee in our coffee kitchens

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.