Engineering Manager

Role Overview

The Engineering Manager will be responsible for leading and growing a high-performing, engaged engineering team that gives BotCity the people foundation to scale reliably. This person will manage the Platform Engineering team, overseeing people processes and making technical decisions. This role is built for someone with a strong technical background and a methodical, curious mindset, who combines strong technical judgement with pragmatic execution and the ability to lead a talented engineering team. This role will report to the CTO.

Responsibilities

• Lead, hire, and develop a high-performing, globally distributed engineering team, including career paths and performance reviews.
• Run a consistent cadence of 1:1s, feedback sessions that develop engineers and surface issues early.
• Design and evolve team structure as the organization scales.
• Partner with Product and peer Engineering leads to translate business priorities into team plans, without owning day-to-day technical architecture.
• Define and drive the "Brilliant Basics" roadmap: reliability, observability, security, CI/CD, and engineering practices that scale across squads.
• Own incident management, on-call rotation, and SLOs to ensure platform reliability for ICP (ideal customer profile) enterprise customers.
• Balance hands-on technical involvement with delegation, stepping into architecture or code-level discussions when needed.