Manager Production & Quality Control

Key Responsibility:

• Own the QC Engineering function end-to-end for Botsync's AMR portfolio, defining the quality strategy, operating model, priorities, standards, and continuous-improvement roadmap.
• Lead, coach, and performance-manage a team of 3-5 QC/Engineering professionals; set goals, allocate work, review outcomes, and build succession and capability plans.
• Own workforce planning, hiring, onboarding, training, development, and retention for the QC team in partnership with Talent Acquisition and Engineering leadership.
• Translate product, production, and deployment roadmaps into risk-based test strategies, validation plans, resourcing, acceptance criteria, and release milestones.
• Establish and govern quality gates across hardware bring-up, software integration, simulation, Factory Acceptance Testing, regression, reliability, safety, and shipment release.
• Chair release-readiness and defect-triage reviews, provide the independent quality go/no-go recommendation, and ensure critical risks have accountable owners and mitigation plans.
• Act as the final escalation owner for critical quality incidents and factory or customer issues, leading containment, root-cause analysis, corrective and preventive action, and effectiveness verification.
• Define and track quality KPIs - including first-pass yield, defect escape, test coverage, reliability, rework, and closure cycle time - and present trends, risks, and actions to leadership.
• Partner with Engineering, Product and Project teams to eliminate systemic defects and embed prevention into design and production.
• Own QC documentation and traceability, including test protocols, FAT evidence, issue logs, release records, engineering changes, and audit-ready records.
• Drive test automation, lab and tooling readiness, process standardization, and quality engagement with manufacturing partners in China and Southeast Asia to scale consistent, deployment-ready outcomes.

What we're looking for:

• Bachelor's or Master's degree in Robotics, Mechatronics, Electrical/Electronics, Computer Engineering, or a related discipline.
• 8-12 years of experience in AMR, mobile robotics, industrial automation, or a closely related engineering environment, including experience leading Quality or Engineering teams.
• Strong understanding of robot hardware including motor controllers, encoders, LiDARs, sensors, and safety systems.
• Proficiency in Linux, ROS, C++, and Python for robotics software integration and troubleshooting.
• Hands-on experience with robot system integration, hardware-software debugging, and issue resolution in production environments.
• Experience with Factory Acceptance Testing, commissioning, or on-site deployment activities.
• Demonstrated experience building and leading a team of 3-5 junior engineers in Quality or Engineering, including participation in hiring, onboarding, coaching, and performance development.
• Proven ability to own QC processes end-to-end, allocate work effectively, handle technical escalations, and coordinate independently with manufacturing partners.
• Familiarity with networking and industrial communication protocols such as CAN, Modbus, and related systems.
• Willingness and ability to travel regularly to China and Southeast Asia based on business requirements.

Skills

Design, Proven track record of success, Risk Assessment, Technical Translation, building robots, Timeline Development, Software, Project Risk Management, Computer Science, Control Systems, Engineering, Microsoft Project