Staff Software Engineer, Ecosystem

Who is Boulevard?

Boulevard provides the first and only client experience platform for appointment-based, self-care businesses. We empower our customers to give their clients more of the magical moments that matter most.

Before launching in 2016, our founders spent months interviewing salon managers and working behind front desks to understand their pain points so we could design a modern, user-friendly platform that meets the unique needs of their business. Our roots may be in hair salons, but we are built for the broader self-care industry, including many types of salons, spas, medspa, barbershops, and more. Our technology not only helps our customers survive but thrive. Take a look at  how we (and YOU) can make that happen. 

We have an insatiable curiosity and embrace experimentation. We believe that simple solutions require the most sophistication, and we design each and every detail to maximize potential, power, and impact. Do our values match? Read through our story and what we value the most.

Our team values and celebrates our diverse backgrounds. Being open about who we are and what we do allows us to do the best work of our lives. We believe in equal opportunity for all, and you should too.

Come do the best work of your life at Boulevard.

Boulevard customers are passionate about what they do. Their needs are nuanced and critical, and they rely on us to stand alongside them so they can focus on what they do best. As a Staff Software Engineer on the Ecosystem team, you’ll set the technical direction for Boulevard’s external developer platform and its app and integrations ecosystem, then work across teams to make it real.

This is a green field opportunity. You’ll shape the API platform, the partner experience, and the foundations partners and customers depend on, including API security, identity and access, audit trails, and eventing infrastructure. It’s an individual contributor role with wide influence: you won’t manage people, you’ll lead through technical judgment, clear communication, and trust, working closely with Engineering, Product Management, Design, Partnerships, and Product Marketing. We’re small enough that your work is visible every day.

What you’ll do here:

• Set the technical strategy for Boulevard’s API and app ecosystem, making sure it supports company goals and partner needs.
• Work across engineering teams to align on direction and drive the right implementation, without formal authority over those teams.
• Lead platform-level changes that cross team boundaries: gain agreement, plan the rollout, and see the work through.
• Find the gaps between what the platform provides and what business priorities require, and turn them into clear, scoped, prioritized proposals.
• Learn what partners and integrators need and bring those needs into the platform roadmap.
• Write and review design documents and architecture decisions, explaining trade-offs and risks to technical and non-technical audiences.
• Write code and ship high-impact work, setting the standard for quality, observability, and security.
• Mentor engineers through design reviews, code reviews, and coaching, and remove blockers so teammates can do their best work.
• Define and monitor system health metrics for the API platform, address technical debt before it affects reliability or performance, and help guide incidents from response to resolution and improvement.

What you’ll need to thrive:

• Experience as a Staff-level or senior engineer who has led large, cross-team technical initiatives.
• Experience building and scaling external-facing API products. GraphQL experience is strongly preferred.
• Experience building and maintaining integrations with third-party APIs.
• Experience designing and operating systems at scale, including enterprise-grade systems.
• Strong proficiency in at least one programming language, such as Python, Java, Go, or Elixir. Elixir experience is a bonus, not a requirement.
• Influence without authority and sound technical judgment: you gain alignment through clear reasoning and trust, and you anticipate scale, maintenance, and operational cost.
• Business and partner awareness, and clear communication: you connect technical decisions to business priorities and partner needs, and adapt your message to your audience.
• A mentor’s mindset, ownership, and forward thinking: you help other engineers grow, move work forward when the path is unclear, state risks openly, and set long-term direction while delivering value in the short term.
• A plus: experience with multi-tenant SaaS platforms.

How we’ll take care of you:

At Boulevard, we work hard to structure compensation in a way that balances internal equity with local market competitiveness, and we're happy to share a good-faith estimate of the base salary range for this role. For U.S. based candidates, the anticipated base salary range is $193,900 - 225,000 per year. In addition to this base compensation, this role may be eligible to participate in a variable compensation program. Final compensation will vary based on a variety of factors which include but are not limited to applicable experience, location, and final leveling.

How we take care of our team

Our business is deeply immersed in an industry that’s centered around helping people feel their best, so we know that taking care of yourself isn’t selfish; it’s essential. That’s why our culture pairs high standards with genuine care. We don't glorify burnout or wear ‘always on’ as a badge of honor. Instead, we’ve created benefits designed to support you inside and outside of work, so you can bring your best self to both.

Here’s how we support you:

• Competitive base pay and performance bonus eligibility because you deserve to be rewarded for your impact.
• Equity participation for all full-time employees because we believe the people helping build Boulevard should share in our long-term success.
• Comprehensive medical coverage with up to 100% employee premium coverage and 75% dependent coverage to help take care of you and your loved ones.
• An annual $1,200 HSA employer contribution for eligible plans to help support healthcare costs and future planning.
• 100% covered dental, vision, life, and disability insurance, ensuring you stay healthy, protected, and ready for whatever life brings.
• 12 weeks of fully paid U.S. parental leave supporting all new parents equally as they take the time to bond, adjust, and be present when welcoming a new family member.
• Flexible paid time off, plus 10 U.S. company holidays, where you are encouraged to rest, recharge, and take the time you need, guilt-free.  
• Fully remote with support, including a $200 home office setup allowance and a $50 monthly WFH reimbursement so your workspace is set up for success. 
• $200 quarterly Boulevard Bucks to prioritize your well-being and stay connected to the industry we serve.
• And other perks like One Medical membership and Employee Assistant Program.

To learn how Boulevard collects, uses, and protects personal information related to candidates and employees, please review our Boulevard Employee & Personnel Privacy Notice.

Boulevard Labs, Inc. is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. All employment decisions at Boulevard Labs, Inc. are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Outside Employment Disclosure

Boulevard serves the beauty, wellness, and self-care industry, and many of our employees have access to our customers' business and client data. Because of that, we ask all candidates to disclose any concurrent employment, self-employment, ownership interest, or advisory role during the hiring process, including the company name and industry. Disclosure is a normal part of our process and is not by itself a barrier to being hired. Employees in Tier 1 Restricted Roles may not hold concurrent employment, ownership, or an advisory role with a beauty, wellness, self-care, or med-spa business, or with a company that competes with Boulevard. If you currently hold such a role, you are still welcome to apply - please raise it early with your recruiter so we can talk it through.