Lead Analytics Consultant (CJA)

We're looking for a Lead Analytics Consultant to serve as a strategic partner and trusted analytics advisor to our clients. You'll work with clients and internal teams to make sense of ambiguous business problems and turn them into clear analytics strategy.

Deep expertise in Adobe Analyticsand Adobe Customer Journey Analytics (CJA) is essential to this role, but what sets our consultants apart is the ability to pair that technical fluency with strong communication and a genuine talent for finding the story in the data. You'll shape how clients think about measurement, testing, and decision-making, not just execute tickets.

Information Security Responsibilities

• Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols
• Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets
• Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.)
• Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information

Role and Responsibilities:

Analytics Design & Implementation

• Strategize and design analytics implementations for Adobe Analytics and Adobe Customer Journey Analytics in partnership with clients, analytics engineers and developers

• Conduct measurement strategy workshops and gather requirements to inform analytics strategy

• Audit existing implementations of Adobe Analytics and Adobe Customer Journey Analytics

• Produce and maintain analytics documentation (BRDs, SDRs, TDDs)

• Understand the analytics instrumentation process and make best-practice recommendations to improve data capture in Adobe Analytics and CJA

• Configure report suites in Adobe Analytics in accordance with analytics requirements and web tracking

• Configure multi-channel implementations of CJA, including connections, data views and other components. Understand identity resolution concepts and requirements

Insights, Data Storytelling

• Dig into the data to uncover insights that matter to the business, not just what's easy to report

• Build dashboards and reporting in Adobe Analytics and CJA Workspace that tell a clear story

• Translate findings into narratives that executives and marketing leaders can act on

Client Strategy & Partnership:

• Act as a trusted advisor to marketing leaders, internal teams, and client stakeholders, guiding analytics strategy rather than just fulfilling requests

• Translate ambiguous client needs into structured, workable analytics solutions

• Make sure client expectations are met and results are consistently delivered

• Explain complex ideas clearly in speech and writing to both technical and non-technical audiences

• Present analytics findings and run hands-on, customized training sessions for clients and internal teams

Adaptability & Growth:

• Handle a fast-paced environment and work through technical and business challenges as they come up

• Prioritize well, focusing on the work that actually moves the needle

• Stay involved in the analytics community through meet-ups, conferences, blogs, or open-source work

Preferred Qualifications:

• 5+ years of experience working in an agency environment

• 5+ years of working with Adobe Analytics and Adobe Customer Journey Analytics

• Solid grasp of the analytics implementation process, reporting, and analysis

• Adobe Analytics certification and Adobe Customer Journey Analytics certification

• Exposure to other AEP solutions (RT-CDP, AJO) is a plus