E Commerce Account Manager
First seen by Alion on Oct 21, 2026.
Main objective: Grow sales and profitability across external sales channels.
Key responsibilities:
* Manage and grow channels such as Amazon, Noon, other marketplaces, and offline resellers.
* Build commercial plans to increase sales and revenue.
* Manage account/channel relationships and negotiations.
* Monitor sales, margins, pricing, promotions, and assortment.
* Identify new marketplace and reseller opportunities.
* Manage product listings, availability, visibility, and commercial content.
* Plan promotions and campaigns with each channel.
* Analyze channel performance and identify growth opportunities.
* Negotiate commercial terms, commissions, visibility, and promotional support.
* Develop relationships with offline retailers/resellers and expand distribution.
* Prepare monthly channel growth plans and forecasts.
KPIs:
* GMV / Net Sales
* Sales growth %
* Gross margin
* Channel profitability
* Number of active accounts/resellers
* New channel acquisition
* Average order value
* Sell-through
* Marketplace ranking/visibility
Requirements
Education: Bachelor’s degree in Business, Marketing, or a related field.
Experience: 3–5 years in E-Commerce account management (strong experience with Amazon & Noon is required).
Technical Skills:
Hands-on experience with marketplace portals, promotions, and pricing.
Strong commercial negotiation and sales analysis skills.
Advanced proficiency in MS Excel.
Languages: Business fluency in both English and Arabic.