Group Revenue Manager

We are currently recruiting for a Group Revenue Manager on behalf of our client, a luxury hospitality group. The role is based in Paphos, Cyprus.

The Group Revenue Manager is responsible for developing, implementing, and overseeing revenue management strategies across all the properties of the Group, maximizing revenue, profitability, and market share for each hotel and for the Group as a whole. The position requires a strong commercial mindset, analytical expertise, and an in-depth understanding of market dynamics, customer behavior, and distribution channels.

Key Responsibilities

• Develop and implement effective pricing, forecasting, and revenue optimization strategies for each property, maximizing revenue and profitability across the Group.
• Monitor market trends, competitor performance, booking patterns, and demand fluctuations to identify business opportunities.
• Manage room inventory, distribution channels, and online sales strategies to ensure optimal availability and market positioning.
• Set up and maintain rates, restrictions, and inventory across the PMS, channel manager, booking engine, and OTAs, ensuring rate parity and data accuracy for every property.
• Analyze key performance indicators, including Occupancy, ADR, RevPAR, and revenue forecasts, and take corrective action when required.
• Prepare accurate revenue forecasts, budgets, and performance reports, providing strategic recommendations to the Board, Group senior management, and hotel General Managers.
• Collaborate closely with hotel General Managers and the Sales, Marketing, Reservations, Front Office, and Finance teams to maximize revenue opportunities and achieve commercial objectives.
• Review group bookings, corporate rates, tour operator contracts, and promotional offers to ensure optimal profitability.
• Manage tour operator allotments, release periods, and contracted rates, working closely with Sales and Contracting on new and renewed agreements.
• Manage relationships with key OTA partners and make effective use of promotions, visibility programmes, and marketing opportunities.
• Monitor booking pace, cancellation trends, and market demand to adjust pricing strategies and maximize revenue potential.
• Evaluate distribution channel performance and optimize the channel mix to improve profitability and minimize acquisition costs.
• Conduct regular competitor benchmarking and market analysis to maintain each property’s competitive position within its market.
• Lead pricing and distribution strategy for new hotel openings and properties joining the Group.
• Develop and standardize revenue management processes, tools, and reporting across the Group, and train and support Reservations and Front Office teams on revenue practices.
• Ensure all revenue management practices support the Group’s financial objectives, brand positioning, and five-star service standards.
• Perform any other duties and responsibilities related to the position as assigned by the Director of Business Development.

Requirements

• Bachelor’s degree in Hospitality Management, Business Administration, Finance, Economics, or a related discipline.
• Minimum 5 years of relevant experience in Revenue Management, preferably within a five-star hotel or luxury resort; experience managing revenue for multiple properties or a hotel cluster is a strong advantage.
• Fluency in English; additional languages are considered an advantage.
• Strong knowledge of revenue management principles, demand forecasting, dynamic pricing, market segmentation, and distribution strategies.
• Experience in hotel Property Management Systems (PMS), Revenue Management Systems (RMS), channel managers, and booking engines, with advanced Microsoft Excel skills; experience with business intelligence tools (e.g. Power BI) and AI tools is an advantage.
• Excellent analytical, numerical, organizational, and problem-solving skills.
• Strong commercial awareness, attention to detail, and the ability to translate data into effective business strategies.
• Ability to manage multiple properties and priorities simultaneously in a fast-paced environment.
• Excellent communication and presentation skills, with the ability to collaborate effectively across departments and present recommendations to senior management.
• Willingness to travel between the Group’s properties when needed.

Benefits

• Monthly gross salary between €3500 - €5000, depending on qualifications and experience
• Provident Fund
• Staff discounts
• Free meals on duty
• Employee Appreciation Program and Reward Scheme
• Great work-life balance
• Access to world-class facilities and working with a dynamic and passionate team
• Comprehensive new staff induction programmes
• Group-wide professional development opportunities across countries and properties
• Continuous training opportunities