Career Assistant

Brock University is located on the traditional territory of the Haudenosaunee and Anishinaabe peoples, many of whom continue to live and work here today. This territory is covered by the Upper Canada Treaties and is within the land protected by the Dish with One Spoon Wampum Agreement.

We are one of Canada’s outstanding comprehensive universities, where excellence and innovation thrive! Brock has been proudly recognized as a Hamilton-Niagara Top Employer for eight consecutive years. Brock continues to earn recognition as one of Canada’s Best Employers and one of Canada’s Best Employers for Diversity in 2026. For the second consecutive year, Forbes, in partnership with Statista, also named Brock one of Canada’s Top Employers for Company Culture. At Brock, you will find a welcoming, inclusive community and an exciting range of meaningful career opportunities.

Ignite new possibilities for your career. Break through at Brock.

Post End Date:

This is a part-time work opportunity for Brock University students currently studying full time in either an undergraduate or graduate program. Preference will be given to undergraduate students entering 2nd / 3rd year and graduate students in Fall 2026.

Key Responsibilities

As a front-line member of the Career Navigators team, you will:

• Provide exceptional customer service in-person and virtually, within the Career Education space as well as at our mobile unit and campus events

• Engage in career conversations with students and provide information on career exploration and job search strategies via email, walk-ins and workshops.

• Educate students on resources, programs, and services offered by CCEE and make appropriate referrals to other Campus services

• Utilize active listening skills and ask probing questions to understand student queries; triage students to appropriate staff members as needed

• Provide constructive feedback on job search documents such as resumes, cover letters, portfolios, and LinkedIn profiles.

• Participate in a variety of team projects including resource development, promotional campaigns, and Goodman and Campus career events

• Actively share ideas and support student engagement for Career Education

• Support Co-op, Career & Experiential Education programming as needed

• Provide support to other campus units, including: the Black Student Success Centre; student clubs

• Support the daily operations of Career Education as required

• Maintain daily statistics on customer interactions and collect customer feedback

• Support presentations and workshops as required

• Support tracking for the Co-Curricular Record

• All other duties as assigned

Required Skills and Qualifications:

Who is the ideal candidate?

• You enjoy working in a team environment

• You have a genuine interest in the development and growth of others

• You have interest in the career planning and job search process

• You have a desire to learn and ability to receive constructive feedback

• You have excellent oral and written communication skills for interacting with others and conducting presentations

• You have strong active listening skills

• You have exceptional organizational and time management skills to work effectively remotely and/or in-person on campus

• You have a commitment to delivering quality customer service and upholding professional standards

Education & Experience:

• Brock University student (preferably in 2nd / 3rd year or a Graduate Student in Fall 2026) in good academic standing
• Interest in career development or student peer supports.

Additional Information:

Positions:

• 1 Position available

Hours - Fall/Winter (November, 2026 - April 30, 2027):

• 10 hours/week while classes are in session including weekly team meetings

Hourly Rate: $17.95

Interviews:

• Interviews will take place End of Oct./Beginning of Nov.

We are committed to offering flexible work arrangements where possible as outlined in our Flexible Work Arrangement Policy. As a student-centered organization, all employees are required towork on campus as needed.

Brock University is committed to creating a respectful and equitableworkplace. We strive to foster a culture of diversity and inclusion in our work and learning environments. We welcome applications from all qualified individuals and actively encourage applications from women, people with disabilities, members of the 2SLGBTQIA+ community, Indigenous Peoples, people who identify as Black, African and/or Caribbean, as racialized and/or as from ethnic and cultural minority groups, and other underrepresented demographic groups at Brock and in the Niagara region. Brock also recognizes intersectionality and the interconnected identities, histories, and experiences of these aforementioned groups.

We are committed to inclusive and barrier-free recruitment,and we accommodatethe needs of applicants throughout all stages of the recruitmentprocess, as outlined in ourEmployment Accommodation Policy and consistent with the requirements of the Ontario Human Rights Code.Please contact [email protected] if you require a disability related accommodation so we can ensure your participation needs are met.

Brock University does not use AI Technology at any stage of the recruitment process.

We appreciate all applications received. Candidates that are selected for an interview will be contacted.

Learn more about Brock University by visiting www.brocku.ca.