Principal Technical Program Manager

Who are we and what do we do?

BrowserStack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers-including Amazon, Microsoft, Meta, and Google-to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.

With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management-all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more -helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle.

Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing.

Location: This is a full-time, work-from-office role with a required work-from-office presence five days a week.

Job Responsibilities:

• Lead the management of key programs across functions and

multiple product lines.

• Define timelines and project plans with financial, resource and material requirements.
• Oversee delivery, release management, and deployment to ensure timelines are met.
• Own and maintain consistent use of project management tools across teams.
• Collaborate with cross-functional teams to ensure scope, timeline and resource

alignment across teams

• Document progress of tasks to identify and manage risks and dependencies across multiple projects
• Proactively identify blockers and remove them to guarantee effective execution.
• Expertise in effective stakeholder management.

Requirements:

• 12+ years of experience working in a large/ mid-sized product company or tech start-up.
• 5+ years of Cross-Functional Program Management experience is a must, with good experience in managing large scale/ org wide programs.
• Exposure to closely working with Leadership teams (CXO’s) and having the ability to generate, define, capture, interpret and refine Metrics based on organization needs.
• Prior engineering experience in a hand-on development/ testing or related role is mandatory. A coder turned Program manager is ideal for the role.
• Hands-on experience in Budgeting & Costing is mandatory. Along with strong experience in Conflict and Risk Management to drive decision making across the board.
• Self-starter and ability to build programs from scratch. Must have a positive attitude and ability to roll-up their sleeves to get things done.
• Strong exposure with Waterfall/ Scrum/ Kanban/ SAFe/ Agile development processes.
• Experience as an Agile Coach is a plus.
• Bachelor of Engineering / Technology, Master of Computer Application or equivalent.

Good to have:

• Agile coach

• Handled Agile and Waterfall Projects.
• Experience using JIRA as Scrum Master and/or admin experience preferred.
• User-driven approach to build delightful products users love.
• Intellectually curious, self-motivated, a fast learner with a strong bias for action
• Outstanding verbal and written communication skills.
• Superior attention to detail and strong organizational skills.
• PMP or Scrum Master certification.

Benefits:

In addition to your total compensation, you will be eligible for following benefits, which will be governed by the Company policy:

• Medical Insurance: Comprehensive INR 5,00,000 coverage for employee, spouse, up to 2 dependent children, and parents or parents-in-law
• Statutory Benefits: Gratuity per the Payment of Gratuity Act, 1972
• Paid Time Off: 25 days of paid leave annually (Annual & Sick Leave) plus gazetted public holidays and special life-event leaves