Korean Bilingual Logistics Associate(Inside Sales Representative)

Responsibilities

The Logistics Sales Associate is responsible for driving business growth by identifying new customers, proposing logistics solutions, participating in bidding processes, and converting opportunities into revenue. The role focuses on new client acquisition, business proposals, active sales engagement (cold calls, sales tools, and lead generation) across target industries: Apparel & Retail, Cosmetics & Beauty, Cold Chain (Pharma & F&B), High-tech, Automotive, and Energy (Solar & ESS).

• New Customer Acquisition & Business Development

• Identify and engage potential clients through cold calls, sales tools, and market research.
• Prepare and present tailored logistics proposals covering warehousing and distribution (W&D) and freight forwarding services.
• Actively participate in bid processes and follow up on opportunities.
• Explore upselling and cross-selling opportunities within new and existing accounts.

• Sales Execution & Revenue Generation

• Manage the full sales cycle from lead generation to contract closure.
• Achieve assigned sales and profitability targets.
• Track pipeline and follow up on potential opportunities using CRM or sales tools.

• Pricing & Contract Coordination

• Collaborate with the Pricing team to source competitive freight rates and structure profitable proposals.
• Work with the Legal team to review and finalize contracts.
• Negotiate pricing, contract terms, and service agreements to secure mutually beneficial deals.

• Operational & Issue Management

• Serve as the primary contact for customers, ensuring smooth service delivery.
• Troubleshoot cost or operational issues and coordinate with the Operations team to maintain service continuity.

• Financial & Risk Oversight

• Monitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment.
• Coordinate with the Claims/Customer Service team to resolve complaints and service-related issues.

• Customer Relationship Management

• Build and maintain strong client relationships, providing updates, service information, and industry insights.
• Ensure customer satisfaction by proactively addressing potential issues.

• Cross-functional Collaboration

• Work with Sales, Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs.
• Coordinate internal resources to support account growth and service quality.

• Reporting & Communication

• Provide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities.
• Share insights on market trends, competitor activities, and potential opportunities.

Requirements/Qualifications

• High School diploma required; Bachelor’s in Business, Marketing, Logistics, Supply Chain, or related field preferred
• 3 + years of experience in logistics, 3PL, or sales is highly desirable.
• Proven sales experience in logistics, freight forwarding, or related industries
• Experience with consulting-based logistics proposals a plus
• Experience in warehousing and distribution (W&D), FTL, LTL, or freight forwarding services is highly preferred.
• Proactive, positive attitude with strong relationship-building and business development skills
• Understanding of logistics operations, pricing, and financial basics (AR/AP)
• Excellent communication, presentation, and problem-solving skills
• Strong organizational skills and ability to manage multiple priorities
• Self-motivated, enthusiastic, and a team player
• Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)
• Willingness to travel up to 30% in the U.S.
• Fluency in both Korean and English is required.

Pay Range: $23.5/hour to $31.5/hour

Benefits: Medical, dental, and vision insurance; 401(k)

retirement plan; paid sick leave; life, accidental death & dismemberment

(AD&D), and long-term disability (LTD) insurance; and optional voluntary

life/AD&D coverage. Benefits are subject to eligibility and applicable plan

terms.

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.