IT App Services & AI Internship - Remote (Summer 2027)

Modernizing a Legacy Industry

Building products is one of the country’s largest and most essential industries, and it is entering a new era of digital transformation. At Builders FirstSource, you will bring a fresh perspective to real business challenges, work alongside experienced leaders, and explore how data, AI, and emerging technologies can improve the way a nationwide business operates and serves its customers.

This is not an internship built around observation or administrative work. You will contribute to a meaningful project, develop practical recommendations, and have the opportunity to see how your ideas can influence active business and technology initiatives.

About Builders FirstSource

Builders FirstSource a leading supplier of structural building products to the professional market for new residential construction and repair and remodeling, operating approximately 450 locations across 40 states. As the industry continues to evolve, BFS is investing in technology, data, automation, and AI to improve how we serve our customers, support our operations, and drive business growth.

Application Services plays a critical role in transformation by partnering with business leaders to define, enable, operate, and continuously improve business capabilities through technology, data, process expertise, and AI-enabled innovation.

As an intern, you will have the opportunity to contribute to initiatives that help modernize business processes, improve team-member and customer experiences, and strengthen the technology capabilities supporting a large and complex nationwide organization.

Purpose

This internship is designed to provide hands-on experience at the intersection of business operations, process improvement, data, and emerging technologies. Working alongside BFS business and technology leaders, you will help analyze real business challenges, explore opportunities for AI and automation, and contribute to initiatives supporting one or more Application Services functional areas.

Throughout the summer, you will gain exposure to business analysis, process improvement, data-driven decision making, enterprise technology, testing and quality practices, and solution delivery. You will also develop practical skills that can be applied across a wide range of future careers.

The role includes structured mentorship, progressive ownership of meaningful deliverables, and regular interaction with project, functional, and technology leaders. 

Program Structure

This posting supports four IT Application Services internship positions within the Summer 2027 IGNITE Internship Program. The internships span three functional areas: Integrated Supply Chain, Commercial Operations, and Business Functions. Intern assignments will be determined based on business priorities, project needs, candidate interests, and demonstrated strengths.

All four interns will participate in a common experience combining collaborative, functional, and professional-development activities designed to provide broad exposure to Builders FirstSource, business operations, and technology leadership.

Cohort Initiative: Partner with fellow IT Application Services interns on a shared business challenge that encourages collaboration, innovation, and cross-functional problem solving. The initiative will culminate in a final presentation to business and technology leaders.

Functional Initiative: Work alongside business and technology leaders on a meaningful initiative within an assigned Application Services functional area. Depending on business priorities, projects may involve business analysis, process improvement, data analytics, AI use-case development, automation opportunities, testing and quality improvement, or technology transformation.

AI & Emerging Technology Workshop Series: Participate in a recurring workshop series that explores how organizations are applying AI, automation, analytics, and emerging technologies to solve real business challenges. Sessions may include collaboration with external technology and strategy partners and will culminate in a capstone presentation and discussion with IT and business leadership.

Final Capstone Presentation: At the conclusion of the internship, present project outcomes, recommendations, and key learnings. Presentations will focus on business impact, lessons learned, and opportunities for future improvement, providing visibility to leadership and an opportunity to showcase the value delivered throughout the summer.

The cohort, meaningful project, mentorship, and final-presentation model aligns with the documented IGNITE emphasis on structured development, active leadership support, real business impact, autonomy with guidance, and intern visibility.

Potential Areas of Assignment

Depending on business priorities and project needs, interns may be aligned to one or more of the following areas:

Integrated Supply Chain

Explore how technology, data, and process improvement support the movement of products and materials throughout a nationwide supply chain.

Potential areas of exposure include:

Supply Chain Planning

Procurement and Supplier Management

Production and Manufacturing

Transportation and Logistics

Warehouse Operations

Supply Chain Analytics

Commercial Operations

Explore how technology, data, and process improvement support sales, customer interactions, pricing, orders, and profitable growth.

Potential areas of exposure include:

Quote-to-Cash

Pricing

Customer Experience

Sales Operations

Commercial Analytics

Commercial Process Improvement

Business Functions

Explore how technology, data, and process improvement support critical corporate and administrative business capabilities.

Potential areas of exposure may include:

Finance and Record-to-Report

Human Resources

Legal and Compliance

Enterprise Business Processes

Reporting and Analytics

Business Process Improvement

Interns are not expected to have prior experience in any specific functional area. Assignments are intended to provide hands-on learning while matching interns with meaningful business needs.

Essential Duties and Responsibilities

Specific responsibilities will vary by functional assignment and project scope. Interns may participate in the following activities:

·        Support requirements gathering: Support an assigned IT Business Analyst during requirements gathering sessions with business stakeholders. Learn how business needs are translated into technology solutions while progressively taking on greater responsibility throughout the summer.

·        Explore AI and automation opportunities: Explore Generative AI, automation, and emerging technology opportunities within business processes. Help research, document, and evaluate potential use cases with guidance from business and technology mentors.

·        Analyze business challenges: Analyze business processes and operational challenges to identify improvement opportunities. Work with mentors to understand root causes, evaluate alternatives, and develop practical recommendations.

·        Conduct business and technical analysis: Analyze current-state business processes, data, and supporting technologies to help identify opportunities for improved efficiency, effectiveness, decision making, and user experience.

·        Support process improvement: Help document existing processes, identify gaps or manual activities, and develop recommendations for simplifying workflows, improving information quality, or reducing unnecessary effort.

·        Build and prototype AI-assisted solutions: Use tools such as Microsoft Copilot and Power Automate to prototype simple automations or AI-assisted solutions that help address real business challenges.

·        Analyze data to drive decisions: Gather, organize, and interpret data using tools such as Excel and Power BI to support use-case development, process analysis, and business decision making. Learn how data is transformed into actionable business insights.

·        Gain exposure to testing and quality practices: Learn how large-scale technology programs test and validate changes prior to deployment. Support testing activities, analytics, documentation, and quality-improvement efforts while gaining exposure to enterprise testing methodologies.

·        Contribute to technology evaluation: Research and evaluate emerging technologies, AI capabilities, and productivity tools. Share observations and recommendations as BFS continues to explore innovative solutions across its business and technology landscape.

·        Communicate findings and recommendations: Present project updates, key learnings, findings, and recommendations to mentors, stakeholders, and leadership audiences throughout the summer, culminating in a final capstone presentation.

·        Collaborate across teams: Partner with fellow IT Application Services interns, business users, IT Business Analysts, project managers, technology teams, and external partners on shared initiatives and milestones.

·        Travel with purpose: Travel periodically to the BFS Field Support Center in Irving/Las Colinas, Texas, and, as needed, other BFS or partner locations to participate in team collaboration, workshops, project activities, and leadership interactions.

Tools & Platforms You'll Use

Throughout the internship, you will gain exposure to tools and technologies that support large-scale business operations, analytics, automation, collaboration, and digital transformation.

Depending on the project assignment, tools may include:

·        Business Process & Enterprise Systems: SAP S/4HANA, SAP Signavio, SAP WalkMe, and other functional business applications

·        Analytics & Reporting: Microsoft Excel, Power BI, and, based on project needs and demonstrated data fluency, Databricks

·        AI & Automation: Microsoft Copilot and Power Automate

·        Delivery & Collaboration: Azure DevOps, ServiceNow, and Microsoft 365

The specific tools used will depend on the functional assignment and project scope. Prior experience with these platforms is not required.

Minimum Requirements

To be successful in this role, you should bring curiosity, a willingness to learn, and an interest in solving business challenges through technology, data, and collaboration.

·        Currently pursuing a bachelor's degree in Business, Supply Chain Management, Finance, Accounting, Marketing, Economics, Management Information Systems, Computer Science, Information Technology, Data Analytics, Industrial Engineering, or related field.

·        Rising junior or senior preferred. Students at other academic levels will be considered if they demonstrate strong initiative, relevant coursework, leadership experience, or project work.

·        Cumulative GPA of 3.0 or higher preferred.

·        Demonstrated interest in business systems, process improvement, analytics, digital transformation, artificial intelligence, or emerging technologies through coursework, student organizations, projects, internships, research, competitions, or self-directed learning.

·        Strong analytical and problem-solving skills with attention to detail.

·        Effective written, verbal, and presentation communication skills.

·        Comfortable working both independently and collaboratively within a team environment.

·        Ability to manage multiple priorities and adapt to new challenges in a fast-paced environment.

·        Willingness to travel periodically as needed to support internship activities and team collaboration.

Prior experience with BFS business processes, SAP, AI platforms, or enterprise technology systems is not required. We are looking for candidates who are curious, analytical, eager to learn, and excited to contribute to meaningful business and technology initiatives.

If this opportunity excites you, but you do not meet every preferred qualification, we encourage you to apply. We value curiosity, initiative, different perspectives, and a willingness to learn.

Competencies

Successful interns typically demonstrate the following characteristics:

·        Business & Technology Mindset: Interested in understanding how technology, data, people, and business operations work together to create value.

·        Curious and Growth-Oriented: Excited to learn new technologies, business processes, and ways of working. Comfortable asking questions, seeking feedback, and applying lessons learned.

·        Analytical Thinker: Enjoys understanding how things work, breaking down complex problems, identifying patterns, and finding opportunities for improvement.

·        Customer and User Focused: Interested in understanding customer and team-member needs and how business processes, information, and technology influence their experiences.

·        Technology Enthusiast: Interested in how data, automation, artificial intelligence, and emerging technologies can help solve real-world business challenges.

·        Collaborative Partner: Works effectively with teammates, mentors, and stakeholders from different functional and technical backgrounds.

·        Effective Communicator: Able to clearly communicate ideas, questions, findings, and recommendations to a variety of audiences.

·        Adaptable and Resilient: Comfortable navigating ambiguity, adjusting to new information, and learning in a fast-paced environment.

·        Takes Initiative: Demonstrates ownership, follows through on commitments, and actively seeks opportunities to contribute.

What You'll Gain

Meaningful Experience: Contribute to real business and technology initiatives, with opportunities to shape recommendations, improve processes, and support future ways of working.

Mentorship & Leadership Exposure: Receive structured mentorship from Application Services leaders, an assigned IT Business Analyst or functional mentor, and experienced business and technology professionals.

Functional Business Experience: Develop practical exposure to one or more areas within Integrated Supply Chain, Commercial Operations, or Business Functions.

Applied AI & Emerging Technology Experience: Gain hands-on exposure to AI, automation, analytics, and enterprise technologies while exploring practical ways these capabilities can improve business outcomes.

Professional Development: Strengthen analytical, communication, problem-solving, collaboration, and presentation skills through meaningful project work, coaching, workshops, and stakeholder interaction.

Cross-Functional Business Exposure: Learn how different business capabilities and technology teams connect to serve customers, support operations, and drive company performance.

Capstone Presentation Experience: Present project outcomes, recommendations, and key learnings to business and technology leaders at the conclusion of the internship.

Career Exploration: Gain exposure to several potential career paths, including business analysis, functional consulting, data and reporting, AI enablement, quality engineering, solution delivery, application support, and process improvement.

Career Development Opportunities: Build experiences and professional relationships that can support future internships or full-time opportunities within Builders FirstSource, based on performance, business needs, and available positions.

The broader Application Services career direction supports multiple professional pathways, including business capability solutions, engineering, quality, reporting, AI, solution architecture, application support, and program delivery.

This position was reposted on 10/5/2026 and we anticipate it will be open for a minimum of five days, though it may be open for a longer period. We encourage your prompt application.