Credit Controller

KEY ACCOUNTABILITIES & RESPONSIBILITIES

• Work closely with the Regional Finance Controller to develop and implement credit policies and procedures which help mitigate financial risks to the business
• Liaise with clients to ensure the timely collection of debts/receivables as per established KPI’s/criteria
• Accurately record and maintain credit facilities in the system to ensure effective monitoring and control
• Prepare accounts receivables collection performance reports as per business requirements
• Create profiles for new customers and ensure all customer registration requirements are completed in a timely manner
• Prepare and monitor aging reports and take corrective action(s) as required
• Review credit note related transactions to ensure all credit notes are issued in accordance with Company policies and procedures
• Work closely with the sales team to recommend appropriate credit facilities to new/existing customers
• Investigate and resolve issues related to payment delays or non-payment of invoices and provide regular updates to management/stakeholders as required
• Oversee and contribute to the preparation of statements of account (SOA) and reports as per business requirements
• Continuously review internal processes related to invoice issuance and make recommendations to enhance operational processes
• Reconcile complex customer accounts with Company records
• Liaise with internal and external auditors as needed
• Implement audit recommendations where necessary and review opportunities for operational improvement in coordination with the Regional Financial Controller
• Ensure compliance with all relevant (internal and external) regulations including QHSSE requirements using company policies and procedures as appropriate
• Coach, lead and manage the performance of team members by helping them overcome professional challenges in order to accomplish their responsibilities in an accurate and efficient manner
• Set and agree individual goals for all direct reports and evaluate individual performance providing regular feedback and coaching in line with the company’s people management practices