Assistant Store Manager

Snowboarding is a social sport, and as part of this team, you will be the direct connection between customers and our brand in your local community. We are passionate about riding, knowledgeable about our products, and above all, excited to share this passion and expertise with our customers. Our stores are designed to tell our compelling brand story, while offering a welcoming environment to experienced riders, beginners to the sport, and newcomers to the brand and lifestyle alike. 

The Breakdown:  We are looking for a qualified full-time Assistant Store Manager. The Assistant Store Manager is responsible for assisting in the overall performance of their retail location. Responsibilities include, but are not limited to, store set-up and merchandising, training of staff, ensuring the highest standards for customer experience, inventory control and engaging the local community through special events and partnerships.  

What You Get to Do:

Provide a superior customer experience for all Burton guests

Support management in daily operations (opening & closing the store) and achieving store sales

Assist in ensuring all merchandise programs are fully implemented and executed; manage presentation in the store to create an exciting shopping environment that meets or exceeds customers’ expectations

Ensure all operational processes and policies are always followed and maintained

Assist in coaching, teaching, training, and developing team employees to their maximum

Provide input to identify growth opportunities and competitive challenges directly to the Store Manager

Comply with all Burton procedures in meeting sales goals and protecting company assets

Execute on both in-store and remote events to build your community, drive foot traffic into the store, invite new customers to the brand, and achieve sales targets

Assist in coaching, teaching, training, and developing team employees 

What You Will Bring to the Team:

1-3 years of Retail experience in a large volume retail environment, preferably in a comparable position

A positive, outgoing personality to bring the Burton passion to top levels

Strong operational, organizational, and analytical skills

Excellent customer service skills

Strong knowledge and background of snowboarding products and their application

Ability to proficiently operate a Windows based system, NewStore POS system experience preferred

Passion for prototyping new ways of doing things, drive to challenge oneself, and a willingness to learn

Ability to work nights, weekends, and holidays 

Physical Requirements:

Continually able to stand/walk for extended periods of time, necessary to provide sales floor coverage related to customer service and loss prevention 

Continually able to reach overhead, bend, squat, kneel, and carry product, necessary for customer service, inventory re-stock, and store merchandising

Continually able to walk up and down staircase, carrying boxes, product, and other necessary store related items

Ability to regularly perform store maintenance items: sweep, vacuum, empty trash, clean

Ability to safely lift boxes up to 50lbs

Comfortable climbing ladders