Spa Therapist/FOH

Are you a qualified wellness professional who loves the tranquility of the African bush and shines in guest relations?

a luxury 5-star safari lodge nestled in a premier South African game reserve, and we are looking for a well-groomed, vibrant, and professional Spa Therapist / Front of House Assistant to join our close-knit hospitality team.

This unique dual-role perfectly blends 5-star wellness treatments with guest hosting and front-office administration, ensuring our international and local visitors enjoy a seamless, unforgettable retreat.

KEY RESPONSIBILITIES:

• 5-Star Wellness Treatments: Deliver exceptional spa treatments-including deep tissue, Swedish, and hot stone massages, facials, manicures, and pedicures-to the highest luxury standards.
• Front of House & Hosting: Provide a warm, professional welcome during guest arrivals, handle check-ins/outs, and host guests during high tea or dinners.
• Spa Administration: Efficiently manage spa bookings, handle telephonic and email enquiries, and coordinate schedules using lodge booking systems.
• Boutique & Retail: Assist with curio shop sales, maintain treatment room hygiene, manage spa stock control, and proactively upsell retail products.

Requirements

WHAT YOU NEED:

• Qualifications: A recognized national or international diploma/qualification in Somatology or Beauty/Spa Therapy (e.g., CIDESCO, ITEC, SAAHSP, or CIBTAC).
• Experience: Minimum 2-3 years of experience in a luxury hotel, destination spa, or 4/5-star safari lodge environment.
• Communication: Flawless English communication skills; being bilingual (English & Afrikaans) is highly advantageous for our team structure.
• Attributes: Exceptional grooming standards, a calm and confident demeanor under pressure, strong administrative skills, and a genuine passion for high-end hospitality.

Benefits

• Salary: R9500 - R15,000 per month basic (Negotiable based on experience)
• Commission: Generous 10% commission on all spa treatments and retail product sales.
• Perks: Single furnished live-in accommodation, uniform, and all meals provided on-site.
• Roster: Favorable bush rotation cycle (e.g., 3 weeks on / 1 week off or 6 weeks on / 2 weeks off).