Facilities Commercial Assistant Manager

The role of a Commercial Assistant Manager is to support the overall delivery of high quality, safe, and well maintained commercial retail, entertainment venues and external areas across the Butlins diverse residential estate. This includes hard FM responsibility for multiple Retail venues, splash water-world, Funfair, Entertainment venues and all external grounds and gardens.

Working closely with the Commercial and Estate Facilities Manager, the role ensures exceptional guest experience through effective day to day coordination, property and estate standards management, and efficient reactive maintenance and preventative maintenance planning.

The postholder leads and motivates a team of specialist and multiskilled technicians, providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining venue operations readiness, responding to technical issues, delivering small works, and supporting long-term asset care strategies.

This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless retail and entertainment experience for guests and team members alike.

This role requires excellent contractor management skills as the role plays a key part in liaising with 3rd party contractors and suppliers for specialist works across resort.