Software Support Engineering Specialist I

Software Support Engineering Specialist I

Description

The Software Support Engineering Specialist I is responsible for supporting the design, modification, integration, maintenance, and qualification of software and hardware systems used in flight training devices and simulation environments. Working independently while applying established engineering standards, this role evaluates system modification requirements, improves simulator realism, resolves technical anomalies, and supports regulatory compliance activities. The incumbent translates technical requirements into workload estimates, performs scope analysis, and executes design, implementation, testing, and integration activities for simulator projects.

Key Responsibilities

• Perform software and/or hardware design activities using established engineering standards to support flight training device modification requirements.
• Install, verify, test, integrate, and document new or modified software and hardware designs.
• Assess software and hardware modification requirements to improve training realism and correct system discrepancies or anomalies.
• Convert technical requirements into workload estimates based on project scope, complexity, and resource needs.
• Perform scope analysis, design activities, implementation, testing, and final system integration for assigned projects.
• Support Technical Services personnel in troubleshooting and resolving complex simulator software and hardware issues.
• Design, develop, and document operational, maintenance, and troubleshooting procedures.
• Install and maintain software and database updates related to navigational and Flight Management System (FMS) components.
• Coordinate initial and recurrent qualification activities and ensure compliance with applicable regulatory requirements.
• Manage device evaluation reports and discrepancy status reports in accordance with regulatory standards.
• Develop, maintain, and present documentation required for regulatory evaluations, device modifications, and qualification activities.
• Track, support, and verify timely resolution of discrepancies identified during regulatory evaluations.
• Maintain Master Qualification Test Guides (MQTGs) and conduct periodic Qualification Test Guide (QTG) test runs.
• Coordinate and manage moderately sized technical projects.
• Provide leadership, coaching, guidance, and mentorship to entry-level and intermediate team members.

Minimum Qualifications

• Bachelor’s degree in Engineering, Aerospace, or a related technical discipline; OR a two-year technical degree combined with equivalent relevant experience.
• Between 1-3 years of experience coordinating projects and managing technical work activities.
• Proficiency with Microsoft Office applications.
• Working knowledge of UNIX, Linux, and/or Microsoft Windows operating systems.
• Working knowledge of FORTRAN, C/C++, and/or Assembly programming languages.
• Ability to perform software and hardware technical activities with minimal supervision.
• Effective written, verbal, interpersonal, and presentation skills.
• Customer-focused approach and ability to collaborate across functional teams.
• Ability to travel occasionally (less than 10%).

Physical Requirements

• Ability to lift and move objects weighing up to 50 pounds.
• Ability to work in sustained sitting, standing, stooping, squatting, and walking positions.
• Ability to safely climb ladders and work on equipment at heights up to 30 feet.
• Ability to work safely in confined spaces for reasonable periods of time.
• Manual dexterity and hand-eye coordination required for use of tools and equipment.
• Ability to maintain situational awareness while working around complex machinery capable of multi-axis movement.
• Ability to work in indoor environments with temperatures between 55°F and 65°F.

Preferred Qualifications

• Bachelor’s degree in aerospace engineering or a related engineering discipline.
• Experience in flight simulation, simulator systems, and/or the aerospace industry preferred
• Experience analyzing and implementing real-time flight simulation systems.
• Experience in aerodynamics and physics.
• Advanced project management experience.
• Experience supporting flight training device qualification and regulatory compliance activities.
• Experience maintaining MQTGs and conducting QTG test runs

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we’ve driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.

Position Type

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected].

Data Privacy

Privacy Statement | CAE

As part of our process, we may use AI-supported tools to help review applications, with human decision-making at every step. CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.