Supervisor, Facility Quality Assurance

HWI has a fantastic opportunity to join our Quality Team as a Supervisor, Facility Quality Assurance.

Summary

The Supervisor, Facility Quality Assurance is a specialized and critical position accountable for contributing to HWIs overall business performance by assuring compliance with legal regulations and the companies established Quality Assurance controls, specifications and standards, such as ISO regulations.

Responsibilities

• Supervising team of quality assurance technicians and leading Quality Assurance initiatives, to include but not limited to planning quality assurance activities, scheduling staffing needs and providing training and coaching opportunities to develop Quality Assurance knowledge
• Planning, executing and overseeing inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
• Analyzing and investigating product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
• Managing and ensuring effective and efficient implementation of all quality related processes and procedures to ensure compliance to ISO9001 standard
• Managing product formula batch cards
• Supporting HarbisonWalker Internationals continuous improvement activities related to plant quality functions

Requirements:

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• Requires one (1) to five (5) years experience in Quality Assurance in a manufacturing environment, preferably in a refractory related industry.
• Requires an education typically acquired through a formal 2 year program (associates degree or technical degree); or equivalent knowledge and experience.
• Requires knowledge and familiarity with ISO9001:2000 Quality Management System.
• Requires interpersonal and supervisor skills (superiors, peers, subordinates).
• Requires manufacturing process experience.

• Physical Activity: Requires 1/3 to 2/3 of time using hands/fingers to handle and/or feel, reaching with hands/arms, climbing or balancing, stooping, kneeling, crouching or crawling; less than 1/3 of time standing, walking, sitting, talking or hearing, tasting.
• Lifting: Requires lifting up to 50 pounds less than 1/3 of the time
• Vision: Requires accurate close, distance, color and peripheral vision with depth perception and the ability to adjust focus.
• Environment: Requires 1/3 to 2/3 of time exposed to wet or humid conditions, working near moving mechanical parts, exposed to extreme heat or cold, or at risk of vibration; les than 1/3 of time in and office setting with limited exposure, working in high precarious places, exposed to fumes, airborne particles and toxic or caustic chemicals, exposed to outdoor weather conditions, at risk of electrical shock, working with explosives or at risk of radiation.
• Noise: Requires exposure to moderate noise.