Accounts Receivable Analyst

PURPOSE:

The Accounts Receivable Analyst is responsible for independently analyzing customer account activity, resolving complex receivable issues, and exercising discretion and independent judgment in decisions that optimize cash flow and financial accuracy. This position serves as a key partner to business stakeholders by providing analysis and recommendations, identifying and mitigating risks, improving processes, and ensuring the integrity of Accounts Receivable data and controls.

KEY OBJECTIVES AND RESPONSIBILITIES:

Independently analyze and resolve customer account issues, payment discrepancies, deductions, disputed balances, and other Accounts Receivable escalated issues.

Monitor and analyze customer risk independently and recommend mitigation actions to management.

Analyze Accounts Receivable reporting, including aging, DSO, cash, and exception trends; identify root causes and provide recommendations to leadership.

Serve as Accounts Receivable control owner on assigned controls, ensuring compliance with internal controls and audit requirements, and own the unclaimed property review and annual filing process.

Identify, recommend, and lead implementation of process improvement and automation initiatives that enhance process effectiveness and accuracy.

Liaise with 3rd party trade reporting services and other Accounts Receivable and Credit/Collections vendors. 

Review and approve refund requests per assigned DOA.   

REQUIRED EDUCATION/EXPERIENCES:

Bachelor's degree in Accounting, Finance, Business Administration, or related discipline.

Minimum 3 years of experience in Accounts Receivable, Credit, Collections, or a related finance function.

Experience with independently analyzing and resolving complex customer account issues and account reconciliations.

Proficiency in Microsoft Excel.

Working knowledge of financial statement analysis and credit risk assessment.

Experience working within an ERP system.

PREFERRED EDUCATION/EXPERIENCES:

Experience with SAP or a comparable ERP system.

Experience supporting credit and risk management processes.

Experience with process improvement initiatives.

Experience in a manufacturing, industrial, or business-to-business environment.

Experience with AI Agents

COMPETENCIES:

Knowledge of Accounts Receivable, credit, collections, cash application, and account reconciliation processes.

Strong analytical, problem-solving, and organizational skills.

Ability to identify risks, trends, and process improvement opportunities, and to exercise sound independent judgment on matters with significant financial impact.

Ability to manage multiple priorities and meet deadlines with a high degree of accuracy.

Strong communication and relationship-building skills.

Strong computer skills (Excel, Word, PowerPoint, etc.).

Experience working in SAP or comparable ERP systems.

Demonstration of Calumet Values – Safety, Environment & Social Responsibility, Teamwork, Ownership, Passion for Customers, and Excellence.