SUPERVISOR - London
Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 9, 2026.
ONIVERSE is a renowned fashion retail company, specializing in underwear, beachwear, and hosiery, founded in Italy in 1986. Over the past three decades, we have grown into a global network with more than 5,300 stores in 56 countries. In the UK, we proudly operate under three beloved brands: Calzedonia, Intimissimi and IUMAN/Intimissimi Uomo.
Role: Supervisor
Brand: Intimissimi - Calzedonia
Contract: Full-time, 40 hours per week
Reports to: Assistant Store Manager, Store Manager, District Manager & Area Manager
About the Role
As a Supervisor you will support the Store Manager with sales, customer service, team management and daily store operations, ensuring high standards and achievement of store targets.
What You'll Do
Drive sales performance and achieve store targets and KPIs.
Deliver excellent customer service and support the team in handling customer queries, complaints and returns.
Maintain high standards of store presentation, visual merchandising and cleanliness.
Support stock management, deliveries and provide feedback on stock and collection performance.
Supervise, motivate and develop the team, organising daily tasks, rotas and priorities.
Support HR administration and store operations in the absence of the Store Manager.
Monitor sales, stock and store KPIs, ensuring accurate reporting and follow-up.
Profile
Previous experience in a retail supervisory or management role.
A passion for fashion and delivering outstanding customer service.
Strong leadership and communication skills.
Commercial awareness and a results-driven mindset.
Excellent organisational and problem-solving abilities.
Flexibility to work weekdays, weekends and bank holidays.
What do we offer
Monthly Bonus: Earn a monthly bonus based on store performance.
Monthly Travel Scheme
Staff Discount: Enjoy discounts on all Calzedonia UK brands and worldwide.
Generous Uniform Allowance: Receive a uniform allowance per brand.
30 Days Paid Holidays
Extensive Training: Comprehensive training on store performance statistics, people management, and communication skills.
Career Progression and Personal Development: Opportunities for growth and development within the company.
Referral Scheme: Benefit from our employee referral program.
Birthday Off (Paid): Enjoy your birthday off with full pay as a special benefit.
Join the ONIVERSE UK family now!
Joining ONIVERSE means becoming part of a global family that prioritizes personal and professional development. We offer numerous opportunities for career advancement and believe in nurturing talent from within.
If you’re looking for a career that’s dynamic, fulfilling, and full of growth opportunities, ONIVERSE is the place for you. Join us and be a part of a company that not only values your skills but also your potential.
Apply now and don’t miss the chance to join us!