Sales Support Associate

Permanent Full Time

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Reporting to the Sales Support Leader, the Sales Support Associate understands employee benefits data, pricing and the ability to compare the data across companies. The role works closely with both sales and service and interacts with advisors on a daily basis. Sales Support Associates must be able to interact with all of these constituents in an educated and informed manner. They must understand the “why” behind the “how” and have strong critical thinking skills.

What you will do:

• Understand the sales process and participate in the processing of the business with excellence.
• Work with all systems required for the Sales Support Associate accountabilities of the sales and renewal process
• Works with Sales team to ensure that proposals are processed and released in a complete and timely manner to our business partners
• Work with Service and Sales teams to ensure that amendments are completed as per client request.
• Understand the renewal process and participate in the processing of the business is key to the success of the Selectpac business.
• Acknowledge and raise any revenue generating opportunities to the sales team
• Miscellaneous Administration/Cross Functional Training/Professional Development

Qualifications and Competencies:

• Post-secondary education in a business or technical discipline - or equivalent industry experience
• Strong critical thinking skills with an analytical approach
• Adept with numbers, formulas and ability to read, compare and understand data
• Intermediate to advanced skill in Excel, with a keen ability to learn and work within other software programs (RS4, ARC, Salesforce etc)
• Proficient in using Outlook, Word, Excel, and Adobe; aptitude for learning new technologies
• Excellent time management and organization: ability to prioritize multiple tasks and expectations, ability to plan and organize work, meets deadlines
• Ability to work independently and in a team environment
• Effective communicator, both written and verbal. Responds promptly to requests; tact, courteous, and patient in all communications internal and external
• Experience in the Financial Services industry would be an asset

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The base salary for this position is between $41,100 - $61,600 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

• Financial Security: Company-matching pension plan, share ownership program and additional investment options.

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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