Senior / Service Engineer

Job Description

• On-site equipment installation, diagnoses, troubleshooting, service & repair of Pick and Place equipment for Advanced Packaging;
• Lead continual equipment improvement programmes, upgrades, preventive maintenance, overhaul, modifications and repair works;
• Liaison with customer on technical matters, responds to complaints, provides time to solutions to resolve customers’ issues for assigned projects;
• Monitors & report the performance of the product, provide regular update and feedback on customer’s service requests;
• Support in-house applications development, customers samples evaluation and on-site benchmarking exercise.

Requirements

• Degree in Electrical/Electronic/Mechanical/Mechatronics Engineering or its equivalent;
• Semiconductor Pick & Place equipment and Epoxy process knowledge;
• Strong communication and good interpersonal skills;
• A meticulous, organized and resourceful team player;
• A highly motivated individual who works independently with little supervision;
• Able to work in cleanroom environment at customer site;
• May required to work or on standby after office hours, weekends and public holidays;
• Frequent travellings are required;
• At least 3 years of relevant experience.

Skills

Overhaul, Preventive Maintenance, Troubleshooting, Hardware, Interpersonal Skills, Project Quality, Electrical, Applications Development, Packaging, Team Player, Customer Service, Refurbishing, Benchmarking, Electronics, Technical Support