CRM Analytics Developer

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Job Description

CRM Analytics Developer

Responsibilities

• Interact with business and understand CRM functional requirements and prepare TCRM technical solution .
• Create data flows, recipes and complex Dashboards (binding).
• Create complex SAQL queries in TCRM
• Experience in Building, Maintaining and Migrate TCRM assets in Salesforce ecosystem.
• Experience in building and designing large enterprise BI & Analytics applications
• Other responsibilities include documenting business requirements, creating data models, designing and building reports and dashboards
• Demonstrates a consultative mindset and desire to work well with the client, on-site team members and Ready to adopt/learn new tools.
• Perform routine data analysis, data validation, and data mapping
• Produce client deliverables for the Salesforce platform such as detailed design documentation, unit test plans and well documented code
• Understand and consult on best practices with team to share and learn.

Qualifications

3+ Years in Tableau CRM/Einstein/ Wave Analytics

5+ years in Data warehouse and Business Intelligence with Any Self-Service BI Tool (Preferably Tableau)

5+ years in SQL

3+ years in JSON/SAQL/SOQL and XML

3 year in any Salesforce CRM application process experience. (Sales Cloud, Marketing Cloud or Service Cloud not mandatory)

# LI-LB21

Job Description - Grade Specific

Has more than a year of relevant work experience. Solid understanding of programming concepts, software design and software development principles. Consistently works to direction with minimal supervision, producing accurate and reliable results. Individuals are expected to be able to work on a range of tasks and problems, demonstrating their ability to apply their skills and knowledge. Organises own time to deliver against tasks set by others with a mid term horizon. Works co-operatively with others to achieve team goals and has a direct and positive impact on project performance and make decisions based on their understanding of the situation, not just the rules.

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.