Pensions Technician – Fixed Term Contract

Home Based or Hybrid (Home/Liverpool)

We are looking for a Pensions Technician to join a new team in the Consulting business of Capita Pensions Solutions and support the CSPS contract on a fixed term contract until February 2027.

The Consulting division was created to better enable us to fulfil the long-term strategic objectives of our business and to empower us to better excite our clients and provide them, and their members, with better outcomes.

We are continuously looking to improve the services and products we provide to our clients, with a focus on people and the use of technology to achieve this goal. This positions us, and you, to be at the forefront of a rapidly growing and advancing organisation and industry.

The team you will be joining collects, organises and evaluates data from across the business to make informed decisions and improve business insight. You will be working on projects to support and manage data deliverables. These projects can include calculations, rectifications and mailings.

This is the perfect role for someone who is passionate about data, has pensions experience including calculations and complex case work and would like to work in a project-based role.

This role requires enhanced security clearance, the details of which are contained in the following link. One of the main factors is a minimum 5 years UK residency - please only apply if you have this.

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Job Description:

Key responsibilities

• To work with the Senior Pensions Technicians and a Lead Pensions Technician to work on complex case work and pensions data projects, identifying time scales, deliverables, quality, through to sign off and driving the planning process through effective action planning
• To be responsible for the accuracy and quality of data and projects.
• Work with colleagues and stakeholders in the delivery of cyclical activities and projects, identifying time scales, deliverables, quality, through to sign off, driving the planning process through effective action planning
• Maintain up-to-date knowledge of processes, procedures and products
• Build, maintain and enhance individual and team competence in order to improve delivery
• Regularly review the effectiveness and efficiency of existing systems and controls and make suggestions to continually enhance service delivery, improve processes and reduce potential complaints and business risks.

What we’re looking for

Essential

• DB pensions experience including building calculations and complex case work
• Excel - Demonstrate the ability to use filters, sorting, pivot tables (rows, columns, grouping, filters and totalling).
• Excel - Can use formulas including lookups, IF and nested IF statements, date calculations and formatting of cells to specific guidelines.
• Excel - Can import data/text files and use data validation
• Project management skills

Desirable

• Public Sector pensions experience

About Capita Pension Solutions

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2026 and beyond.

What’s in it for you?

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at [email protected] or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

As part of our commitment to building an inclusive and diverse workforce, we would particularly welcome applications from people who are from Black, Asian and other ethnic minority backgrounds

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .

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